Poland’s MOS immigration portal to go offline 17 April ahead of mandatory e-filing switch

Poland’s long-anticipated digital overhaul of its immigration case-management system has entered its final stretch. In a notice published late on 17 April, the Ocalenie Foundation—a leading NGO that supports foreign nationals—confirmed that the current version of the government’s Moduł Obsługi Spraw (MOS) portal will be switched off on 17 April at 23:59. A redesigned platform is scheduled to launch 27 April, completing the transition to fully electronic filing of residence applications. From 27 April 2026, all requests for temporary residence permits, permanent residence permits and EU long-term resident permits will have to be lodged online through MOS. Paper submissions will no longer be accepted except in a narrow grace period that ends 26 April. Applicants will need a trusted e-identity (Profil Zaufany) or another qualified electronic signature to log in and sign forms.



For added support, VisaHQ’s Poland specialists can walk applicants through the Profil Zaufany set-up, ensure that digital documents meet MOS requirements and even lodge filings on their behalf; its self-service portal (https://www.visahq.com/poland/) bundles checklists, fee calculators and real-time status alerts, easing the shift to Poland’s new all-digital regime.

The Ministry of Interior argues that end-to-end digitisation will cut processing backlogs and improve transparency, but immigration advisers warn that first-time users may struggle with identity verification and file-upload limits. Foreign nationals whose current legal stay expires before 27 April—or within roughly two weeks after that date—have been urged to file hard-copy applications immediately to stop the clock on unlawful-stay penalties. The Ocalenie Foundation is running emergency legal-aid clinics in Warsaw and online to help vulnerable migrants meet the deadline. Employers that rely on third-country nationals are similarly being told to audit staff documents and ensure that pending extensions are re-submitted electronically once the system opens. The new MOS release will also introduce the CUKR residence card, a special temporary-stay permit available from 4 May exclusively to Ukrainian citizens holding a PESEL-UKR number. Applications for the CUKR card will be accepted only via MOS, reinforcing Warsaw’s message that physical paperwork is becoming the exception, not the rule. For global-mobility managers, the practical implications are immediate: (1) power of attorney forms must now be issued with qualified e-signatures; (2) HR teams should budget extra time for employee on-boarding during the cut-over week; and (3) companies sponsoring large cohorts of Ukrainian assignees will want to test the new portal early to avoid last-minute surprises. Failure to adapt could expose both assignees and employers to lapse-of-status fines and, in serious cases, entry bans.