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Keep your passport updated

Fast and easy expedited U.S. Passport Services.
Get a new passport
Do you need a new passport? VisaHQ offers you the simplest way to get it! Use our quick online system and enjoy your travel.
Renew expired passport
You’ve already planned your trip, but your passport is expired? Don’t worry our experts are ready to assist you.
Get a passport for your child
Obtaining a child's passport became more easily with VisaHQ. Follow a simple procedure on our website and get all paperwork done on time.
Change a name in your passport
It's very important that the name on your passport matches the name you use, so don’t delay, apply for your passport name change directly on our website.
Apply for a second passport
If you travel frequently, you may be eligible for a second passport. Apply for it using VisaHQ passport service.
Replace lost or stolen passport
We can help you to replace your passport if it has been lost or stolen rather than renew it. Use our passport renewal service and be ready for your next trip.
Replace damaged passport
We can help you to replace your passport if it has been damaged rather than renew it. Use our passport renewal service and be ready for your next trip.
Apply online
Secure online application saves time and checks for errors
Mail Documents
No need to stand in line at the consulate, we will do it for you
Receive a passport
Real time status updates will keep you informed
Check what I need to apply for
Question of
Yes
No
Success, You are eligible to apply
For a pity, you aren't eligible to apply
  • Are you a naturally born or naturalized United States citizen who have never before applied for a United States passport?
  • Are you a naturally born or naturalized United States citizen whose passport was issued over fifteen years ago?
  • Are you a naturally born or naturalized United States citizen who is no longer in possession of expired passport?
  • Are you a naturally born or naturalized United States citizen whose valid U.S. passport is mutilated or damaged?
  • Are you a naturally born or naturalized United States citizen who already have an undamaged United States passport?
  • Were you sixteen years old or older at issuance?
  • Is your passport less than fifteen years old?
  • Are you a minor travelling internationally?
  • Are you a naturally born or naturalized United States citizen who changed this/her legal name since their passport issuance?
  • Was your passport issued within the last year?
  • Are you a naturally born or naturalized United States citizen who at the discretion of the Department of State is a frequent traveler without enough time to obtain your visas?
  • Are you a naturally born or naturalized United States citizen who at the discretion of the Department of State need another passport for travel to conflicting countries?
  • Are you a naturally born or naturalized United States citizen who has lost his/her United States passport which is still valid?
  • Are you a naturally born or naturalized United States citizen who has lost his/her United States passport which is still valid?
Do I need to visit Acceptance Agent?

Step 1. Locate the nearest Passport Acceptance Facility

You must inform the Agent that you are using a passport agency to expedite the processing and that the sealed documents will be hand-delivered to the Department of State. This Department of State policy is called "Hand Carrying of Executed Applications". The policy is detailed on pages 31 and 44 of the acceptance agent Manual.

The acceptance agent should write the applicant's name, departure date, and date of birth on the outside of the sealed envelope. If two or more applications are sealed in the same envelope please make sure that the information about both applicants is written on the envelope.

The acceptance agent will return sealed envelope to you. Do not open the envelope. Mail in sealed envelope along with remaining paperwork to VisaHQ for the processing of your new passport.

Step 2. Collaborate with the Acceptance Agent to be authorized.
Agent should:

  • Witness the signing of application for new passport
  • Collect a $35 execution fee
  • Check applicant's ID
  • Verify the documents and seal them into an envelope

Step 3. Provide the Agent with the Docs Required to be handled and sealed.
Check the list below.

You don't require authorization in this case.

Step 1. Locate the nearest Passport Acceptance Facility

Parents must inform the Agent that you are using a passport agency to expedite the processing and that the sealed documents will be hand-delivered to the Department of State. This Department of State policy is called "Hand Carrying of Executed Applications". The policy is detailed on pages 31 and 44 of the acceptance agent Manual.

The acceptance agent should write the child's name, departure date, and the date of birth on the outside of the sealed envelope. If two or more applications are sealed in the same envelope, please make sure that the information about all applicants is written on the envelope.

The acceptance agent will return the sealed envelope to you. Do not open the envelope. Mail the sealed envelope along with remaining paperwork to VisaHQ for the processing of your child’s new passport.

IMPORTANT: All minors must appear in person and must be accompanied by BOTH PARENTS or legal guardians with acceptable proof of ID. If only one of the parents is present, he or she must bring a Statement of Consent ( Form DS-3053 ) signed and notarized by the other parent, executed within 3 months of the application date. A single parent must bring the original evidence of sole legal custody.

Step 2. Collaborate with the Acceptance Agent to be authorized.
Agent should:

  • Confirm parent’s relationship to the applying child
  • Witness the signing of the application by parents on behalf of the child
  • Collect a $35 execution fee
  • Check parent’s ID
  • Verify the documents and seal them into an envelope

Step 3. Provide the Agent with the Docs Required to be handled and sealed.
Check the list below.

You don't require authorization in this case.
You don't require authorization in this case.

Step 1. Locate the nearest Passport Acceptance Facility

You must inform the Agent that you are using a passport agency to expedite the processing and that the sealed documents will be hand-delivered to the Department of State. This Department of State policy is called "Hand Carrying of Executed Applications". The policy is detailed on pages 31 and 44 of the acceptance agent Manual.

The acceptance agent should write the applicant's name, departure date, and date of birth on the outside of the sealed envelope. If two or more applications are sealed in the same envelope please make sure that the information about both applicants is written on the envelope.

All minors must appear in person. For more information on how to apply for minors (under 16), please read U.S. passport requirements for minors.

The acceptance agent will return sealed envelope to you. Do not open the envelope. Mail in sealed envelope along with remaining paperwork to VisaHQ for the processing of your new passport.

Step 2. Collaborate with the Acceptance Agent to be authorized.
Agent should:

  • Witness the signing of application for new passport
  • Collect a $35 execution fee
  • Check applicant's ID
  • Verify the documents and seal them into an envelope

Step 3. Provide the Agent with the Docs Required to be handled and sealed.
Check the list below.

Step 1. Locate the nearest Passport Acceptance Facility

You must inform the Agent that you are using a passport agency to expedite the processing and that the sealed documents will be hand-delivered to the Department of State. This Department of State policy is called "Hand Carrying of Executed Applications". The policy is detailed on pages 31 and 44 of the acceptance agent Manual.

The acceptance agent should write the applicant's name, departure date, and date of birth on the outside of the sealed envelope. If two or more applications are sealed in the same envelope please make sure that the information about both applicants is written on the envelope.

All minors must appear in person. For more information on how to apply for minors (under 16), please read U.S. passport requirements for minors.

The acceptance agent will return sealed envelope to you. Do not open the envelope. Mail in sealed envelope along with remaining paperwork to VisaHQ for the processing of your new passport.

Step 2. Collaborate with the Acceptance Agent to be authorized.
Agent should:

  • Witness the signing of application for new passport
  • Collect a $35 execution fee
  • Check applicant's ID
  • Verify the documents and seal them into an envelope

Step 3. Provide the Agent with the Docs Required to be handled and sealed.
Check the list below.

Documents required to apply for
  • Place order for New Passport
    By placing the order with us you will reserve a spot to expedite your new passport application. Spots are limited, make your reservation now.

    If you are traveling within next two weeks you should select a 3 business days processing option and contact our office to reserve your spot to expedite your passport application.
  • New U.S. passport application DS-11 online
    Important instructions:
    • Click on "Submit" under "Complete Form Online" column, complete all required fields and print out two copies of the application. Do not sign the application forms.
    • The original form must be signed in front of the acceptance agent. The second form should be sent unsigned to VisaHQ outside of the sealed envelope.
      The DS-11 form must be completed online, applications without a barcode in the top left will not be accepted.
    • Click here to find your nearest acceptance facility
    • Please be aware that most U.S Post Offices and public libraries require an appointment to execute a sealed envelope with the documents, you may need to verify with your local agency if they seal passport documents and set an appoint for the earliest available time.
    • Please ensure that the executed sealed envelope is further placed in a separate mailing envelope so as not to get damaged or opened by an unauthorized agent in error.
  • Letter of Authorization
    Please download, sign and print 2 copies of the Letter of Authorization. Include 1 copy in the sealed envelope and send the 2nd copy to the office outside the sealed envelope
  • One (1) passport photo
    Photo must be taken within the past 6 months, 2x2 inches, and not from a vending machine.
    Starting November 1, 2016, eye glasses will no longer be allowed in passport photos.

    More on passport photo requirements.
  • Proof of U.S. citizenship
    - Original Birth Certificate (if born in the United States).
    - Previously issued ( undamaged ) U.S. passport.

    Read more on proof of U.S. citizenship.
    Note: All originals will be returned to you with newly issued passport.
  • Proof of Identity
    - A copy of a valid driver's license or state issued I.D, issued more than 6 months ago, or
    - Previous U.S. passport (mutilated, altered, or damaged passports are not acceptable as proof of identity).
    If applying for a Minor please read US passport requirements for minors.

    If your legal name has changed but your passport was issued within the last year, you can apply for a Name Change for your passport. Otherwise, you will need to provide a certified copy or original of either a marriage certificate or a name change court decree.
  • Extra copies of documents
    Please send us an extra copy of the following documents outside of the sealed envelope
    - Application
    - Letter of Authorization

    - Itinerary
    - Photo
    - Proof of ID/ citizenship
  • Travel itinerary
    - Copy of a plane ticket to a foreign country, or
    - Copy of a travel itinerary with the applicant's name showing dates and flight information, or if neither is available and traveling for business
    - A letter from the employer.


    For 2-4 business day passport service, travel dates must be within 14 days when a visa is required to the country of destination; otherwise, dates must be within 5 days.
  • Government Fees
    Certified Check or Money Order payable to the
    "U.S. Department of State"


    - for $170.00 (adults - 16 years or older) or
    - for $140.00 (minors - 15 and under)
  • Place order for Passport Renewal
    By placing the order with us you will reserve a spot to expedite your passport renewal application. Spots are limited, make your reservation now.

    If you are traveling within next two weeks you should select a 3 business days processing option and contact our office to reserve your spot to expedite your passport application.
  • U.S. passport renewal application: DS-82 online
    Click on "Submit" under "Complete Form Online" column, complete all required fields and print out the application. Be sure to sign and date your application.

    The DS-82 form must be completed online, applications without a barcode in the top left will not be accepted.
  • Letter of Authorization
    Please download, print and sign 2 copies of the Letter of Authorization.
  • Two (2) passport photos
    Photos must be identical, taken within the past 6 months, 2x2 inches, and not from a vending machine.
    Starting November 1, 2016, eye glasses will no longer be allowed in passport photos.

    More on passport photo requirements.
  • Old (most recent) undamaged passport
    Make sure that your old passport:
    - Was issued within the last 15 years.
    - You were at least 16 years of age at the time.
    NOTE: Your previous passport will be returned to you with your new passport.
  • Travel itinerary
    - Copy of a plane ticket to a foreign country, or
    - Copy of a travel itinerary with the applicant's name showing dates and flight info, or if neither is available and traveling for business
    - A letter from the employer.

    For 3 business day passport service travel dates must be within 14 days.
  • Government Fees
    U.S. Department of State fee of $170.00 can be added to your order or please send a Certified Check or Money Order payable to the "U.S. Department of State" for $170.00
  • Place order for Child Passport
    By placing the order with us you will reserve a spot to expedite your child passport application. Spots are limited, make your reservation now.

    If you are traveling within next two weeks you should select a 3 business days processing option and contact our office to reserve your spot to expedite your passport application.
  • Child passport application DS-11 online
    Important instructions:
    • Click on "Submit" under "Complete Form Online" column, complete all required fields and print out two copies of the application. Do not sign the application forms.
    • The original form must be signed in front of the acceptance agent. The second form should be sent unsigned to VisaHQ outside of the sealed envelope.
      The DS-11 form must be completed online, applications without a barcode in the top left will not be accepted.
    • Click here to find your nearest acceptance facility
    • Please be aware that most U.S Post Offices and public libraries require an appointment to execute a sealed envelope with the documents, you may need to verify with your local agency if they seal passport documents and set an appoint for the earliest available time.
    • Please ensure that the executed sealed envelope is further placed in a separate mailing envelope so as not to get damaged or opened by an unauthorized agent in error.
  • Letter of Authorization
    Please download, sign and print 2 copies of the Letter of Authorization. Include 1 copy in the sealed envelope and send the 2nd copy to the office outside the sealed envelope
  • Two (2) passport photos
    Photos must be identical, taken within the past 6 months, 2x2 inches, and not from a vending machine.
    Starting November 1, 2016, eye glasses will no longer be allowed in passport photos.

    More on passport photo requirements.
  • Proof of U.S. citizenship of the child
    - Original Birth Certificate (if born in the United States).
    - Original naturalization certificate

    Read more on proof of U.S. citizenship.
    Note: All originals will be returned to you with newly issued child’s passport.
  • Proof of Relationship to the minor applicant
    - Original U.S. birth certificate listing parents' names; or
    - Certified Foreign Birth Certificate listing parents' names and translation; or
    - Consular Report of Birth Abroad (Form FS-240) with parents' names listed; or
    - Certification of Birth Abroad (Form DS-1350) with parents' names listed; or
    - Adoption Decree listing adopting parents' names; or
    - Court Order Establishing Custody or Guardianship.
  • Proof of Identity for parent(s) or guardian(s)
    - A copy of a valid driver's license or state issued I.D, issued more than 6 months ago, or
    - U.S. passport (mutilated, altered, or damaged passports are not acceptable as proof of identity), or
    - Government  or military ID (must be current).

    Note: Copies of both parents' IDs must be included with the documents. If you have changed your legal name you will need to provide a Certified Copy of either a Marriage Certificate or a Name Change Court Decree.

    Read more on Proof Of Identity.
  • Extra copies of documents
    Please send us an extra copy of the following documents outside of the sealed envelope
    - Application
    - Letter of Authorization

    - Itinerary
    - Photo
    - Proof of ID/ citizenship
    - Proof of Relationship to the minor applicant and Proof of Identity for parent(s) or guardian(s)
  • Travel itinerary
    - Copy of a plane ticket to a foreign country, or
    - Copy of a travel itinerary with the applicant's name showing dates and flight information

    For 2-3 business day passport service, travel dates must be within 14 days when a visa is required to the country of destination; otherwise, dates must be within 5 days.
  • Government Fees
    Certified Check or Money Order payable to the
    "U.S. Department of State"


    - for $140.00 (minors - 15 and under)
  • Place order for Passport Name Change
    By placing the order with us you will reserve a spot to expedite your passport name change application. Spots are limited, make your reservation now.

    If you are traveling within next two weeks you should select a 3 business days processing option and contact our office to reserve your spot to expedite your passport application.
  • If your passport was issued less than 1 year ago: Form DS-5504
    Download and fill out the DS-5504 application form. Sign and date your application.
    If your passport was issued more than one year ago please apply for U.S. passport renewal.
  • Two (2) passport photos
    Photos must be identical, taken within the past 6 months, 2x2 inches, and not from a vending machine.
    Starting November 1, 2016, eye glasses will no longer be allowed in passport photos.

    More on passport photo requirements.
  • Proof of the name change
    A certified copy of either
    - A marriage certificate, or
    - A name change court decree
  • Letter of Authorization
    Please download, print and sign 2 copies of the Letter of Authorization.
  • Valid passport
    Passport must have at least one year validity remaining. If your passport expires within a year please apply for U.S. passport renewal.
  • Travel itinerary
    - Copy of a plane ticket to a foreign country, or
    - Copy of a travel itinerary with the applicant's name showing dates and flight info, or if neither is available and traveling for business
    - A letter from the employer.

    For 2-3 business day passport service only travel dates must be within 14 days.
  • Government Fees
    U.S. Department of State fee of $60.00 can be added to your order or please send a Certified Check or Money Order payable to the "U.S. Department of State" for $60.00
  • Place order for Second Passport
    By placing the order with us you will reserve a spot to expedite your second passport application. Spots are limited, make your reservation now.

    If you are traveling within next two weeks you should select a 3 business days processing option and contact our office to reserve your spot to expedite your passport application.
  • Passport renewal application online: DS-82 online
    Click on "Submit" under "Complete Form Online" column and print the application. Be sure to sign and date your application.

    The DS-82 form must be completed online, applications without a barcode in the top left will not be accepted.
  • Statement for Second Passport
    Please write and sign the Statement in Support of Application for Second Passport. To avoid any delays, the Statement must provide detailed information as to why the applicant requires a Second Passport. The sample provided should be used for reference only.
  • Current valid passport
    You are required to present your primary passport with your application. If your current passport is within 1 year of expiration you will need to renew your passport before applying. If you are applying for a renewal of a second passport, you only need to submit your second passport with your application. Please bare in mind that the Department of State reserves the right to request your primary passport as well if deemed necessary.
  • Letter of Authorization
    Please download, print and sign 2 copies of the Letter of Authorization.
  • Two (2) passport photos
    Photos must be identical, taken within the past 6 months, 2x2 inches, and not from a vending machine.
    Starting November 1, 2016, eye glasses will no longer be allowed in passport photos.

    More on passport photo requirements.
  • Travel itinerary
    - Copy of a plane ticket to a foreign country, or
    - Copy of a travel itinerary with the applicant's name showing dates and flight info, or if neither is available and traveling for business
    - A letter from the employer.

    For the 2-3 business day passport service travel dates must be within 14 days.
  • Government Fees
    U.S. Department of State fee of $170.00 can be added to your order or please send a Certified Check or Money Order payable to the "U.S. Department of State" for $170.00
  • Place order for Replace Lost Passport
    By placing the order with us you will reserve a spot to expedite your lost passport replacement application. Spots are limited, make your reservation now.

    If you are traveling within next two weeks you should select a 3 business days processing option and contact our office to reserve your spot to expedite your passport application.
  • New U.S. passport application DS-11 online
    Important instructions:
    • Click on "Submit" under "Complete Form Online" column, complete all required fields and print out two copies of the application. Do not sign the application forms.
    • The original form must be signed in front of the acceptance agent. The second form should be sent unsigned to VisaHQ outside of the sealed envelope.
      The DS-11 form must be completed online, applications without a barcode in the top left will not be accepted.
    • Click here to find your nearest acceptance facility
    • Please be aware that most U.S Post Offices and public libraries require an appointment to execute a sealed envelope with the documents, you may need to verify with your local agency if they seal passport documents and set an appoint for the earliest available time.
    • Please ensure that the executed sealed envelope is further placed in a separate mailing envelope so as not to get damaged or opened by an unauthorized agent in error.
  • Letter of Authorization
    Please download, sign and print 2 copies of the Letter of Authorization. Include 1 copy in the sealed envelope and send the 2nd copy to the office outside the sealed envelope
  • Two (2) passport photos
    Photos must be identical, taken within the past 6 months, 2x2 inches, and not from a vending machine.
    Starting November 1, 2016, eye glasses will no longer be allowed in passport photos.

    More on passport photo requirements.
  • Proof of U.S. citizenship
    - Original Birth Certificate (if born in the United States).

    Read more on proof of U.S. citizenship.
    Note: All originals will be returned to you with the passport.
  • Proof of Identity
    - Current, valid Driver's license issued more than 6 months ago.

    Read more on proof of identity.
    If applying for a Minor please read US passport requirements for minors.
  • Extra copies of documents
    Please send us an extra copy of the following documents outside of the sealed envelope
    - Application
    - Letter of Authorization

    - Itinerary
    - Photo
    - Proof of ID/ citizenship
  • Travel itinerary
    - Copy of a plane ticket to a foreign country, or
    - Copy of a travel itinerary with the applicant's name showing dates and flight information, or if neither is available and traveling for business
    - A letter from the employer.

    For 2-3 business day passport service only travel dates must be within 14 days.
  • Government Fees
    Certified Check or Money Order payable to the
    "U.S. Department of State"


    - for $170.00 (adults - 16 years or older) or
    - for $140.00 (minors - 15 and under)
  • Place order for Replace Damaged Passport
    By placing the order with us you will reserve a spot to expedite your damaged passport replacement application. Spots are limited, make your reservation now.

    If you are traveling within next two weeks you should select a 3 business days processing option and contact our office to reserve your spot to expedite your passport application.
  • New U.S. passport application DS-11 online
    Important instructions:
    • Click on "Submit" under "Complete Form Online" column, complete all required fields and print out two copies of the application. Do not sign the application forms.
    • The original form must be signed in front of the acceptance agent. The second form should be sent unsigned to VisaHQ outside of the sealed envelope.
      The DS-11 form must be completed online, applications without a barcode in the top left will not be accepted.
    • Click here to find your nearest acceptance facility
    • Please be aware that most U.S Post Offices and public libraries require an appointment to execute a sealed envelope with the documents, you may need to verify with your local agency if they seal passport documents and set an appoint for the earliest available time.
    • Please ensure that the executed sealed envelope is further placed in a separate mailing envelope so as not to get damaged or opened by an unauthorized agent in error.
  • Letter of Authorization
    Please download, sign and print 2 copies of the Letter of Authorization. Include 1 copy in the sealed envelope and send the 2nd copy to the office outside the sealed envelope
  • Two (2) passport photos
    Photos must be identical, taken within the past 6 months, 2x2 inches, and not from a vending machine.
    Starting November 1, 2016, eye glasses will no longer be allowed in passport photos.

    More on passport photo requirements.
  • Proof of U.S. citizenship
    - Original Birth Certificate (if born in the United States).

    Read more on proof of U.S. citizenship.
    Note: All originals will be returned to you with the passport.
  • Proof of Identity
    - Current, valid Driver's license issued more than 6 months ago.

    Read more on proof of identity.
    If applying for a Minor please read US passport requirements for minors.
  • Travel itinerary
    - Copy of a plane ticket to a foreign country, or
    - Copy of a travel itinerary with the applicant's name showing dates and flight information, or if neither is available and traveling for business
    - A letter from the employer.

    For 2-3 business day passport service only travel dates must be within 14 days.
  • Government Fees
    Certified Check or Money Order payable to the
    "U.S. Department of State"


    - for $170.00 (adults - 16 years or older) or
    - for $140.00 (minors - 15 and under)
  • Damaged Passport
    Original Damaged passport must be submitted with application when applying to replace a damaged passport.
  • Signed Statement
    A signed statement explaining the damaged or mutilated condition of your passport book and/or card.
Mail your documents to
VisaHQ / U.S. Passport Services
2005 Massachusetts Ave. NW
Washington, DC 20036

800-345-6541 800-345-6541

Make sure that the following documents are included:

  • The envelope sealed by the acceptance agent.
  • Copy of a signed Letter of Authorization attached to the outside of the sealed envelope.
  • Signed and dated Application Form for passport renewal (DS-82)
  • Expired Passport
  • Two (2) Passport Photos
  • Letter of Authorization (2 signed copies)
  • Travel itinerary
  • Certified Check or Money Order for $170 payable to the U.S. Department of State
  • The envelope sealed by the acceptance agent.
  • Copy of a signed Letter of Authorization attached to the outside of the sealed envelope.
  • Signed and dated Amendment Form (DS-5504)
  • Two passport size photos
  • Proof of the name change
  • Valid Passport
  • The Letter of Authorization (2 signed copy)
  • Travel itinerary (Rush Service only)
  • Certified Check or Money Order for $60 to US Department of State
  • Signed and dated Form DS-82
  • Signed and dated Letter of Explanation
  • Current valid passport
  • Letter of Authorization (2 signed copy)
  • Two (2) passport photos
  • Travel itinerary (24 hour service only)
  • Certified Check or Money Order for $170 payable to US Department of State
  • The envelope sealed by the acceptance agent
  • Form DS-64 (if not sealed by the Agent)
  • The envelope sealed by the acceptance agent
Please use delivery services the offer a tracking number such as FedEx, UPS, or USPS Express.
Choose a passport service
  • Get a new passport
  • Renew expired passport
  • Get a passport for your child
  • Change a name in your passport
  • Apply for second passport
  • Replace lost or stolen passport
  • Replace damaged passport
Simple Order Procedure
Do you need your passport paperwork to be done quickly? VisaHQ Passport Service can help you to avoid entering repetitive information and wasting time for searching the requirements, so you need only to follow a quick online procedure.
Full Range of Services
VisaHQ.com passport experts can process a new passport, replace lost passport and renew old, also we can assist with a passport for a child, name change, second and lost or damaged passport in as little as 24 hours.
Experience Matters
VisaHQ works closely with the U.S. Passport Agency and other foreign consulates and embassies so you can be sure that your documents get done on time.
1,052,163 customers trust us
25 offices in 13 countries
15 years of experience
5 days avg.time to deliver
the visa to you
99,1% avg. approval rate
for your visa
24/7 support online tracking and
real-time updates
Find us near you
  • Washington, DC
    Address
    2005 Massachusetts Ave. NW
    Washington, DC 20036-1030
    Phone
    800-345-6541800-345-6541
    202-558-2216202-558-2216
    Working Hours
    For calls: Mo-Fr, 8:30 am - 8:30 pm ET
    For visits: Mo-Fr, 8:30 am - 5:30 pm ET
  • New York, NY
    Address
    501 Fifth Avenue, Suite 1108
    New York, NY 10017-7881
    Phone
    800-345-6541800-345-6541
    212-697-2860212-697-2860
    Working Hours
    For calls: Mo-Fr, 8:30 am - 8:30 pm ET
    For visits: Mo-Fr, 9:00 am - 5:30 pm ET
  • Houston, TX
    Address
    3773 Richmond Avenue, Suite 535
    Houston, TX 77046-1510
    Phone
    800-345-6541800-345-6541
    713-993-7019713-993-7019
    Working Hours
    For calls: Mo-Fr, 7:30 am - 7:30 pm СT
    For visits: Mo-Fr, 9:00 am - 5:30 pm СT
  • San Francisco, CA
    Address
    100 Bush Street, Suite 220
    San Francisco, CA 94104
    Phone
    800-345-6541800-345-6541
    415-906-3860415-906-3860
    Working Hours
    For calls: Mo-Fr, 5:30 am - 5:30 pm PT
    For visits: Mo-Fr, 9:00 am - 5:30 pm PT
  • Los Angeles, CA
    Address
    3130 Wilshire Blvd, Suite 406
    Los Angeles, CA 90010
    Phone
    800-345-6541800-345-6541
    323-776-3085323-776-3085
    Working Hours
    For calls: Mo-Fr, 5:30 am - 5:30 pm PT
    For visits: Mo-Fr, 9:00 am - 5:30 pm PT
  • Chicago, IL
    Address
    155 N. Michigan Avenue, Suite 555
    Chicago, IL 60601
    Phone
    800-345-6541800-345-6541
    312-757-4577312-757-4577
    Working Hours
    For calls: Mo-Fr, 8:30 am - 8:30 pm ET
    For visits: Mo-Fr, 9:00 am - 5:30 pm ET
Frequently Asked Questions about Passport Services
  • What is the Letter of Authorization?
    The Letter of Authorization gives VisaHQ permission to assist you with your passport request. We will need an original ink signed copy delivered to our office. A copy of the Letter of Authorization can be found at
  • If I am renewing my passport card, do I need to send it in with the documents?
    Yes, if you are requesting a renewal to your passport card you will need to send this along with the other documents on the checklist
  • Can I renew my passport now even if it is still valid?
    Yes, you can renew your passport while it is still valid provided there is a reason for doing so. If the passport contains no markings and is otherwise completely unused the traveler may need to provide a letter explaining as to why this service is being requested. VisaHQ recommends that you renew your passport prior to the final six months of validity as many countries will not permit travel with a passport containing fewer than six months validity remaining.
  • Do I need to pay the $170 US Department of State fee if I have already paid for your services?
    Yes, you do need to pay the $170 US Department of State fee for any passport request. For a new, lost, damaged, or passport for a child the fee will be included in your sealed documents. For a renewal, second passport, or name change VisaHQ can pay this fee on your behalf if you have requested it as part of your order.
  • I have two pages left in my passport endorsement and amendment pages can I have visas stamped on these pages?
    Visas cannot be stamped in endorsement or amendment pages. If you no longer have any passport pages which state 'visas' then you'll need to renew your passport in order to apply for a visa.
  • I need more pages added to my passport, how can I do this?
    The State Department has stopped adding passport pages since January 2016. If you need to obtain more pages for your passport you'll need to renew the passport instead. VisaHQ can assist you with this request by selecting passport renewal
  • I applied for a passport renewal through your site, I was supposed to get a DS-82 form, but printed a DS-11, why?
    The form generated on the State Department's website depends on your answers. If you were given a DS-11 (appplication for new passport) instead of a DS-82 (passport renewal application) then it is likely that the traveler did not meet the criteria for a renewal. As such, your order with VisaHQ will need to be adjusted and the procedure for applying for your passport will change as a result.
  • Can I travel internationally by air with a passport card?
    No. Passport cards are only valid for land and sea travel to the countries of Canada, Mexico, The Carribean and Bermuda. If you need to travel internationally by air you will need to bring a passport valid for 6 months beyond your intended stay.
  • I applied for a passport card along with my passport book, but only received my passport book, where is my passport card?
    Passport cards are shipped back directly from the US Department of State to the home address on file within 2 weeks. If you have not received it within this timeframe please let us know.
  • Can I expedite a passport card through you?
    It is possible to get your passport card more quickly by utilizing our services, however, our processing times are for turnaround of the passport process. Generally, a passport card is shipped directly to the applicant's home address about one week after their passport is released from the Department of State
  • What is the department of state fee?
    The Department of State fee is the fee paid by VisaHQ to the US Passport Agency to expedite the renewal. This fee is required regardless of whether you apply through VisaHQ or apply on your own and is in addition to our service fee.
  • Why is the fee on the department of state website $110 and you ask for $170, what is the extra $60 for?
    The extra $60 is the cost of an expedited passport renewal. $110 is the cost of the standard 6-8 week renewal should you choose to apply directly with the Department of State
  • Do I have to pay for shipping on the department of state website, if I already paid with VisaHQ?
    The Department of State website is purely to fill out the passport application form and does not billg any charges. Fees are explained while filling out the application but there is no payment collected during this process.
  • What do I select for processing on the passport products and fees page: standard, expedited or expedited at agency service?
    Expedited at agency is the appropriate selection when filling out the online passport application. However, if you've selected a different option the application generated is still useable just be sure to follow the instructions given to you by VisaHQ rather than the State Department
  • Do I need to provide my social security number on the passport application? What if my child does not have their social security number is this required?
    Your social security number is required for the application. If your child has not yet received their SSN they will need to wait until it is issued to them.
  • I am applying for a second passport, do I need to send in my primary passport as well?
    If this is your first time applying for a second passport you will need to send your original unexpired primary passport as part of the process. If you are renewing a second passport you can do this without sending the primary but you will still need the rest of the documents including the letter explaining the need for a second passport
  • Can I come into your office to apply for my passport?
    Yes, you can always come in to any of our offices for assistance with a passport request. However, due to the logistics of passport processing your documents will stil need to be mailed to our Washington DC office after we review your application.
  • Can I submit a handwritten passport application form?
    No. VisaHQ cannot submit handwritten passport application forms. In order for us to assist you you will need to fill out and sign the online application as listed on the US Department of State website here: https://pptform.state.gov/
  • Can I use the same picture the last time I applied for the passport?
    You cannot reuse a photo which was used in a previous passport. In order to apply you will need a new photograph taken within the last 6 months.
$129*
Low priority

11 business days

processing time
popular
$199*
Average priority

7 business days

processing time
popular
$349*
Top priority

3 business days

processing time
popular

For rush 3-day passport orders please call
VisaHQ at 800-345-6541 to book your
passport reservation slot.
*
VisaHQ prices do not include
Department of State fee
Choose a passport service
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