From 27 April 2026 every application for a Polish residence permit—temporary, permanent or EU long-term—must be lodged exclusively through the government’s upgraded MOS 2.0 (Moduł Obsługi Spraw) portal. The previous MOS platform was switched off on 17 April and all user data on that system was deleted, forcing employers and foreign nationals alike to create fresh accounts.
![Poland launches mandatory MOS 2.0 e-portal for all residence-permit filings]()
VisaHQ can smooth this transition: its Poland portal (https://www.visahq.com/poland/) offers curated checklists, real-time status tracking and access to immigration specialists who understand MOS 2.0’s new employer-signature and inbox requirements, helping companies and applicants avoid the pitfalls that lead to rejections or delays.
According to the Office for Foreigners, paper applications delivered after 26 April will be rejected. MOS 2.0 introduces two changes that mobility managers need to bake into their workflows immediately. First, the foreign employee’s on-line application now triggers an automated e-mail to the sponsoring company. HR must open that link, complete a digital annex confirming the terms of employment and sign it with a qualified electronic signature before the file can move forward. Second, the portal is now the sole channel for follow-up communication—requests for additional documents, biometric appointments and final decisions will appear only inside the applicant’s MOS inbox. The government argues that end-to-end digitisation will cut processing times and eliminate regional inconsistencies. Poland has battled multi-month backlogs, especially in Mazowieckie province, where 40 % of all work-and-residence cases are filed. By forcing structured data entry and automating employer confirmation, MOS 2.0 should reduce the number of incomplete applications that currently stall the queue. Companies employing large numbers of non-EU nationals—IT outsourcers, shared-service centres and logistics firms—will need to update onboarding checklists, train line managers on the digital co-signature step and budget for qualified e-signature certificates where they are not already in place. Crown World Mobility estimates that a missed employer signature could delay case registration by up to two weeks, jeopardising legal-stay continuity for time-sensitive assignees. In parallel, the Office for Foreigners has confirmed that, from 4 May, the same portal will accept applications for the new CUKR residence card for Ukrainians whose temporary protection is expiring. Employers with Ukrainian workforces should therefore prepare for a second surge in portal traffic in early May.
VisaHQ can smooth this transition: its Poland portal (https://www.visahq.com/poland/) offers curated checklists, real-time status tracking and access to immigration specialists who understand MOS 2.0’s new employer-signature and inbox requirements, helping companies and applicants avoid the pitfalls that lead to rejections or delays.
According to the Office for Foreigners, paper applications delivered after 26 April will be rejected. MOS 2.0 introduces two changes that mobility managers need to bake into their workflows immediately. First, the foreign employee’s on-line application now triggers an automated e-mail to the sponsoring company. HR must open that link, complete a digital annex confirming the terms of employment and sign it with a qualified electronic signature before the file can move forward. Second, the portal is now the sole channel for follow-up communication—requests for additional documents, biometric appointments and final decisions will appear only inside the applicant’s MOS inbox. The government argues that end-to-end digitisation will cut processing times and eliminate regional inconsistencies. Poland has battled multi-month backlogs, especially in Mazowieckie province, where 40 % of all work-and-residence cases are filed. By forcing structured data entry and automating employer confirmation, MOS 2.0 should reduce the number of incomplete applications that currently stall the queue. Companies employing large numbers of non-EU nationals—IT outsourcers, shared-service centres and logistics firms—will need to update onboarding checklists, train line managers on the digital co-signature step and budget for qualified e-signature certificates where they are not already in place. Crown World Mobility estimates that a missed employer signature could delay case registration by up to two weeks, jeopardising legal-stay continuity for time-sensitive assignees. In parallel, the Office for Foreigners has confirmed that, from 4 May, the same portal will accept applications for the new CUKR residence card for Ukrainians whose temporary protection is expiring. Employers with Ukrainian workforces should therefore prepare for a second surge in portal traffic in early May.
