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  7. Qantas edges Virgin on punctuality as cyclone-hit March tests domestic carriers

Qantas edges Virgin on punctuality as cyclone-hit March tests domestic carriers

Apr 24, 2026
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Qantas edges Virgin on punctuality as cyclone-hit March tests domestic carriers
New data released on 23 April 2026 show that Qantas and QantasLink achieved an 81.9 % on-time departure rate in March, beating Virgin Australia’s 78.7 % despite severe weather caused by Tropical Cyclone Narelle. On-time arrivals told a similar story: 80.1 % for Qantas versus 77.7 % for Virgin, according to the Bureau of Infrastructure, Transport and Regional Economics (BITRE).

Qantas edges Virgin on punctuality as cyclone-hit March tests domestic carriers


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The figures matter for corporate travel buyers recalibrating post-pandemic preferred-carrier agreements. Reliability once again trumps headline fare in managed-travel surveys, particularly as executives try to compress multi-city itineraries to avoid overnight stays amid high hotel rates. Qantas executives were quick to highlight that March performance is now “in-line with or better than” long-term averages, crediting new operational-control software rolled out late last year. Virgin, for its part, maintained the lowest cancellation rate—1.8 % compared with Qantas’s 3.2 %—and stressed that it prefers to complete flights rather than cancel and re-accommodate passengers. The carrier says it achieved a 99.1 % completion rate and 80.9 % on-time departures during the busy Easter school-holiday period in April. For mobility managers the split suggests a nuanced RFP approach: Qantas continues to offer the best odds of leaving on schedule, but Virgin can point to fewer outright cancellations, which may sway travellers operating in regional Australia where alternative flights are scarce. Companies with strict meeting-start times might weight Qantas higher, while those with cost-control mandates may leverage Virgin’s completion record to negotiate waivers on change fees. Regardless of carrier, BITRE notes that industry-wide on-time arrivals (77 %) and departures (78.2 %) remain below the long-term averages of around 81 %, meaning buffers should still be built into itineraries—particularly when connecting to long-haul services.

Australian Visas & Immigration Team @ VisaHQ

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