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IT Outages and Staff Shortages Cause Long Queues on Day Two of Regularisation Roll-Out

Apr 26, 2026
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IT Outages and Staff Shortages Cause Long Queues on Day Two of Regularisation Roll-Out
Field reports from 20minutos on 25 April paint a picture of frayed nerves and logistical headaches as Spain’s regularisation entered its second day. Applicants queued for hours outside Correos branches and Extranjería offices only to be told that appointment databases were offline due to “unforeseen technical issues.”

IT Outages and Staff Shortages Cause Long Queues on Day Two of Regularisation Roll-Out


For those scrambling to organise paperwork amid the chaos, VisaHQ offers a lifeline: through its Spain-specific portal (https://www.visahq.com/spain/), the service can arrange certified translations, secure apostilles, and pre-review application packets, helping migrants and employers walk into hard-won appointments fully prepared despite the mounting delays.

Union sources said some offices in Valencia and Murcia closed two hours late because staff were forced to troubleshoot system crashes on the fly. The delays compound an already tight five-month timeline. Migrants must submit complete files—including translated foreign documents—by 30 September. “Every hour of downtime now is a day lost for applicants,” warned José Luis Ruíz of the CSIF civil-servants’ union. For employers looking to regularise informal workers, the hiccups translate into onboarding delays and payroll uncertainty. Mobility specialists recommend staggering appointment bookings across multiple provinces and preparing duplicate document sets to hedge against lost slots. The Interior Ministry has authorised overtime pay and weekend opening hours at 371 Correos branches but has yet to publish a contingency plan for further IT failures. Observers note that Spain’s last large-scale amnesty in 2020 also suffered early system outages, suggesting lessons remain unlearned. While no security incidents were reported, the long lines have drawn media attention, fuelling political criticism that the government launched the programme without adequate infrastructure.

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