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Jan 10, 2026

Irish Government Recalls 21,000 Passports Issued Over Christmas After ICAO-Code Printing Glitch

Irish Government Recalls 21,000 Passports Issued Over Christmas After ICAO-Code Printing Glitch
The Department of Foreign Affairs has launched an emergency recall of every Irish passport printed between 23 December 2025 and 6 January 2026 after quality-control teams discovered that the three-letter country code “IRL” is missing from the machine-readable zone. Although the error sounds minor, it renders the documents non-compliant with ICAO standards, which in turn means they may be rejected by automated eGates and airline document-verification software worldwide.

Officials believe a software update to the new €39 million ‘Passport 2025’ production line corrupted a template file during the peak Christmas rush. Printing was halted on 7 January when returning travellers reported secondary screening and airline check-in delays in London Heathrow, Frankfurt and Dubai. Roughly 21,000 booklets are affected; the department has begun contacting holders directly by e-mail and SMS and has also issued an alert through ICAO so that frontline border officers can manually clear Irish passengers who have not yet replaced the faulty booklet.

Irish Government Recalls 21,000 Passports Issued Over Christmas After ICAO-Code Printing Glitch


The Passport Service is offering priority courier pickup and free express re-issuance. Holders travelling before they receive a replacement may request an emergency travel certificate at no charge. Consular missions have been authorised to waive fees and out-of-hours surcharges until 1 March 2026.

Travellers caught up in the recall who still need to get abroad quickly can also turn to VisaHQ for support. The firm’s Ireland portal (https://www.visahq.com/ireland/) tracks real-time entry requirements and can coordinate expedited passports, visas and courier logistics—services that complement the Department’s free express re-issuance programme and spare both leisure and corporate travellers from last-minute disruptions.

For employers, the recall could disrupt pre-assignment travel and right-to-work onboarding; mobility managers are advised to check that assignees scheduled to depart Ireland in the next few weeks are holding a compliant document. Airlines have been asked to allow additional time at check-in for manual document inspection. Travel-management companies report that some corporate clients are proactively rebooking staff onto flights that use staffed immigration kiosks rather than automated eGates until the issue is resolved. (thesun.ie)
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