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Nov 24, 2025

Golden-Visa holders get 30-minute emergency passport service as MoFA issues winter-travel advisory

Golden-Visa holders get 30-minute emergency passport service as MoFA issues winter-travel advisory
With the UAE winter school break approaching, the Ministry of Foreign Affairs (MoFA) on 23 November launched an information blitz reminding residents to check travel documents—and unveiled a headline benefit for holders of the coveted 10-year Golden Visa. According to Khaleej Times, Golden-Visa residents who lose or damage their passport abroad can now obtain a ‘Return Document’ in just 30 minutes via a dedicated 24/7 hotline.

The rapid-response service forms part of a broader consular package developed with the Federal Authority for Identity, Citizenship, Customs & Port Security. Other perks include inclusion in evacuation plans, expedited repatriation of human remains and special assistance for accompanying family members. The initiative extends privileges historically reserved for Emirati citizens, highlighting how the Golden Visa is evolving from a residency permit into a full-fledged mobility-support scheme.

Golden-Visa holders get 30-minute emergency passport service as MoFA issues winter-travel advisory


MoFA’s seasonal advisory also urges travellers to register in the Twajudi locator system, keep digital copies of key documents and ensure passports have at least six months’ validity. Airlines such as Emirates have issued parallel alerts urging passengers to arrive three hours before departure amid forecast holiday crowds.

For global-mobility managers the upgrade adds a powerful safety net for internationally mobile talent based in the UAE. HR teams should brief Golden-Visa employees and their dependants on how to access the hotline and emphasise that regular residents must still contact UAE missions for replacement passports through standard channels.

The service burnishes the UAE’s reputation as one of the world’s most proactive jurisdictions in supporting long-term foreign residents—a differentiator as Gulf states compete to attract high-skill expatriates.
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