On March 8 2026, Václav Havel Airport Prague announced that it has again secured the prestigious Airport Service Quality (ASQ) Award from Airports Council International (ACI World). The accolade, granted in the category of European airports handling 15–25 million passengers a year, is based on real-time surveys in which departing travellers rate everything from queue times and way-finding to cleanliness and staff courtesy.
The award is more than a trophy for the wall. For business-travel managers and relocation teams it signals a consistently high level of reliability at the Czech Republic’s main international gateway—a factor that can reduce traveller-friction, missed connections and unplanned overnight stays.
Prague Airport handled 16.8 million passengers in 2025, with corporate traffic rebounding strongly on routes to London, Frankfurt and Dubai; maintaining top-tier satisfaction during that growth impressed ACI’s benchmarking panel.
Airport management said the recognition validates several mobility-related investments rolled out during 2025: self-service biometric e-gates that cut EU/EEA passport-control times by 40 percent; a new ‘Fast Track Business’ lane integrated into the corporate travel-policy platforms of major Czech exporters; and a multilingual passenger-flow analytics system that lets operations teams redeploy staff in real time when peak loads develop.
According to Communications Director Eva Krejčí, further upgrades will continue through 2027 even as the airport embarks on a multi-year terminal-modernisation project.
International employees and frequent travellers heading to Prague will still need to navigate Schengen visa requirements and, from 2026, the new ETIAS travel authorisation. VisaHQ’s digital platform can streamline that paperwork for both individuals and corporate mobility managers, offering step-by-step Czech visa processing, courier pickup and real-time status alerts—see https://www.visahq.com/czech-republic/ for details.
![Prague Airport wins ACI Airport Service Quality Award for passenger experience]()
Key elements include expanding the central security hall and installing next-generation CT scanners that allow laptops and liquids to remain inside hand luggage—changes expected to keep connection times within 35 minutes for Schengen-to-non-Schengen transfers.
For multinationals basing staff in Prague or routing teams through the Czech capital, the ASQ win offers practical assurance: employee experience should stay positive even as construction ramps up.
Travel-risk consultants nonetheless recommend building in a 15-minute buffer during the busiest bank-holiday periods while works are under way.
Companies with volume agreements can also tap the airport’s corporate liaison office for monthly operational-performance data to feed into their own duty-of-care dashboards.
The wider mobility picture is equally significant. ACI’s latest ASQ benchmarking shows that airports scoring above 4.3/5 on passenger surveys typically process 12 percent more transfer passengers year-on-year than lower-scoring peers, creating a virtuous circle of new route launches and airline capacity.
Prague’s award therefore strengthens its case for additional long-haul services—good news for HR teams juggling assignee rotations between Central Europe and Asia-Pacific. In short, the March 8 award is not merely a public-relations milestone; it is a concrete indicator that Czechia’s primary hub remains a dependable, traveller-centric node in global mobility networks, supporting everything from short-term projects to long-term expatriate assignments.
The award is more than a trophy for the wall. For business-travel managers and relocation teams it signals a consistently high level of reliability at the Czech Republic’s main international gateway—a factor that can reduce traveller-friction, missed connections and unplanned overnight stays.
Prague Airport handled 16.8 million passengers in 2025, with corporate traffic rebounding strongly on routes to London, Frankfurt and Dubai; maintaining top-tier satisfaction during that growth impressed ACI’s benchmarking panel.
Airport management said the recognition validates several mobility-related investments rolled out during 2025: self-service biometric e-gates that cut EU/EEA passport-control times by 40 percent; a new ‘Fast Track Business’ lane integrated into the corporate travel-policy platforms of major Czech exporters; and a multilingual passenger-flow analytics system that lets operations teams redeploy staff in real time when peak loads develop.
According to Communications Director Eva Krejčí, further upgrades will continue through 2027 even as the airport embarks on a multi-year terminal-modernisation project.
International employees and frequent travellers heading to Prague will still need to navigate Schengen visa requirements and, from 2026, the new ETIAS travel authorisation. VisaHQ’s digital platform can streamline that paperwork for both individuals and corporate mobility managers, offering step-by-step Czech visa processing, courier pickup and real-time status alerts—see https://www.visahq.com/czech-republic/ for details.
Key elements include expanding the central security hall and installing next-generation CT scanners that allow laptops and liquids to remain inside hand luggage—changes expected to keep connection times within 35 minutes for Schengen-to-non-Schengen transfers.
For multinationals basing staff in Prague or routing teams through the Czech capital, the ASQ win offers practical assurance: employee experience should stay positive even as construction ramps up.
Travel-risk consultants nonetheless recommend building in a 15-minute buffer during the busiest bank-holiday periods while works are under way.
Companies with volume agreements can also tap the airport’s corporate liaison office for monthly operational-performance data to feed into their own duty-of-care dashboards.
The wider mobility picture is equally significant. ACI’s latest ASQ benchmarking shows that airports scoring above 4.3/5 on passenger surveys typically process 12 percent more transfer passengers year-on-year than lower-scoring peers, creating a virtuous circle of new route launches and airline capacity.
Prague’s award therefore strengthens its case for additional long-haul services—good news for HR teams juggling assignee rotations between Central Europe and Asia-Pacific. In short, the March 8 award is not merely a public-relations milestone; it is a concrete indicator that Czechia’s primary hub remains a dependable, traveller-centric node in global mobility networks, supporting everything from short-term projects to long-term expatriate assignments.
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