
Qantas has published an emergency commercial policy offering fee-free changes and refunds for customers booked to travel to, from or via the United Arab Emirates, Qatar and Israel between 1 and 3 March 2026. The policy, released on 1 March, applies to all tickets starting with ‘081’ issued on or before the same date.
While Qantas’ own services currently bypass the Gulf, the airline sells thousands of seats on Emirates and Qatar Airways code-shares that have been grounded by regional airspace closures. Affected passengers can rebook within 10 days of their original travel date, choose alternative routings, downgrade cabins with partial refunds or convert to flight credits without penalty.
For travellers scrambling to reroute, VisaHQ’s Australia portal (https://www.visahq.com/australia/) can quickly verify whether new transit points such as Singapore or Bangkok require additional entry documents, and can expedite any necessary e-visas or transit permits online—saving valuable time while airlines work to secure alternative seats.
Travel managers with high-value corporate fares are urged to action changes quickly; some alternative sectors are already booking out in premium cabins as travellers seek to skirt the conflict zone via Singapore or Bangkok. Qantas has warned of long call-centre waits and advises using the online ‘Manage Booking’ tool or contacting travel agents for bulk PNR changes.
Duty-of-care experts note that waivers across different carriers vary widely; Virgin Australia guests on Qatar-operated flights, for example, face a separate re-protection process. Clear communication to mobile employees will be key to avoiding stranded staff and unexpected hotel costs.
While Qantas’ own services currently bypass the Gulf, the airline sells thousands of seats on Emirates and Qatar Airways code-shares that have been grounded by regional airspace closures. Affected passengers can rebook within 10 days of their original travel date, choose alternative routings, downgrade cabins with partial refunds or convert to flight credits without penalty.
For travellers scrambling to reroute, VisaHQ’s Australia portal (https://www.visahq.com/australia/) can quickly verify whether new transit points such as Singapore or Bangkok require additional entry documents, and can expedite any necessary e-visas or transit permits online—saving valuable time while airlines work to secure alternative seats.
Travel managers with high-value corporate fares are urged to action changes quickly; some alternative sectors are already booking out in premium cabins as travellers seek to skirt the conflict zone via Singapore or Bangkok. Qantas has warned of long call-centre waits and advises using the online ‘Manage Booking’ tool or contacting travel agents for bulk PNR changes.
Duty-of-care experts note that waivers across different carriers vary widely; Virgin Australia guests on Qatar-operated flights, for example, face a separate re-protection process. Clear communication to mobile employees will be key to avoiding stranded staff and unexpected hotel costs.