Flughafen Wien AG has been named “Best Airport at Departures” in the 25–40 million-passenger category of Airports Council International’s Airport Service Quality (ASQ) Awards, announced on 24 February 2026.(viennaairport.com)
The accolade is based on 600,000 real-time passenger surveys across 400 airports and measures 34 KPIs including security wait times, signage clarity and Wi-Fi quality. Vienna out-performed peers such as Brussels and Dublin, scoring 4.55/5 on overall satisfaction and a chart-topping 4.8/5 for courtesy of immigration staff after a 2025 training overhaul.
For business-travel managers the award is more than PR: ASQ results feed many corporates’ risk-weighted route-decision matrices. Combined with a 5 percent year-on-year passenger gain in January 2026, the recognition underpins Vienna’s bid to become Central Europe’s preferred hub for long-haul connections—relevant as more multinationals consolidate intra-EU meetings in one location to cut carbon.
![Vienna Airport Wins ACI ‘Best Airport at Departures’ Award for 25–40 Million-Passenger Category]()
Before booking flights, travelers who require entry visas for Austria can streamline paperwork online through VisaHQ, which manages tourist, business and transit applications and provides real-time status alerts—details at https://www.visahq.com/austria/
Airport CEO Julian Jäger said the focus now shifts to the €55 million Office Park 5, opening Q4 2026, adding 1,000 workspaces and an on-site immigration desk for Posted-Worker checks. Companies relocating staff to Vienna’s AirportCity should note that dedicated Red-White-Red Card appointments will be piloted there from September.
Travellers will first notice shorter border queues: six automated eGate lanes using new CT-scanner facial biometrics are slated to go live before the Easter peak, subject to interior-ministry certification expected in March.
The accolade is based on 600,000 real-time passenger surveys across 400 airports and measures 34 KPIs including security wait times, signage clarity and Wi-Fi quality. Vienna out-performed peers such as Brussels and Dublin, scoring 4.55/5 on overall satisfaction and a chart-topping 4.8/5 for courtesy of immigration staff after a 2025 training overhaul.
For business-travel managers the award is more than PR: ASQ results feed many corporates’ risk-weighted route-decision matrices. Combined with a 5 percent year-on-year passenger gain in January 2026, the recognition underpins Vienna’s bid to become Central Europe’s preferred hub for long-haul connections—relevant as more multinationals consolidate intra-EU meetings in one location to cut carbon.
Before booking flights, travelers who require entry visas for Austria can streamline paperwork online through VisaHQ, which manages tourist, business and transit applications and provides real-time status alerts—details at https://www.visahq.com/austria/
Airport CEO Julian Jäger said the focus now shifts to the €55 million Office Park 5, opening Q4 2026, adding 1,000 workspaces and an on-site immigration desk for Posted-Worker checks. Companies relocating staff to Vienna’s AirportCity should note that dedicated Red-White-Red Card appointments will be piloted there from September.
Travellers will first notice shorter border queues: six automated eGate lanes using new CT-scanner facial biometrics are slated to go live before the Easter peak, subject to interior-ministry certification expected in March.
