The State Border Guard Service of Ukraine said that on 14 January 2026 traffic at major checkpoints into Poland was ‘light to moderate’: Yahodyn reported no bus queues, Ustyluh had 20 cars waiting, and Shehyni counted 15 cars and one coach. However, officials cautioned that intermittent failures in the electronic customs system could slow processing without notice.
For transport managers moving technicians or humanitarian supplies, the mixed picture creates planning headaches. Real-time queue data suggest minimal waits, yet a single IT glitch can stretch clearance to an hour if cargo manifests cannot be uploaded. Carriers are therefore advised to carry hard-copy CMRs, maintain offline copies of e-permits and ensure drivers have spare power banks for handheld scanners.
When last-minute travel paperwork becomes an additional variable, VisaHQ’s Poland portal (https://www.visahq.com/poland/) can smooth the process. The service fast-tracks visas and other entry documents, provides real-time application tracking and offers on-call specialists who can clarify changing requirements—an extra layer of certainty for companies dispatching staff or supplies across a border prone to surprise slowdowns.
![Ukrainian crossings into Poland report short queues but warn of customs-IT outages]()
Corporate mobility teams overseeing shuttle services for cross-border workers should set up SMS alerts for system outages and remind passengers that buffer times may balloon during unexpected downtimes. Companies shipping temperature-sensitive goods, such as pharmaceutical inputs, should factor contingency ice packs and consider rerouting via Dorohusk if delays exceed two hours.
The episode underscores the vulnerability of critical border infrastructure to cyber-hiccups at a time when Poland and Ukraine are racing to digitise customs procedures. Both governments plan to introduce a joint e-queue and trusted-trader programme later in 2026, which should reduce paper back-ups—but only once systems are tested for resilience.
Until then, risk-averse logistics managers should blend real-time monitoring with old-school paperwork to keep supply chains moving.
For transport managers moving technicians or humanitarian supplies, the mixed picture creates planning headaches. Real-time queue data suggest minimal waits, yet a single IT glitch can stretch clearance to an hour if cargo manifests cannot be uploaded. Carriers are therefore advised to carry hard-copy CMRs, maintain offline copies of e-permits and ensure drivers have spare power banks for handheld scanners.
When last-minute travel paperwork becomes an additional variable, VisaHQ’s Poland portal (https://www.visahq.com/poland/) can smooth the process. The service fast-tracks visas and other entry documents, provides real-time application tracking and offers on-call specialists who can clarify changing requirements—an extra layer of certainty for companies dispatching staff or supplies across a border prone to surprise slowdowns.
Corporate mobility teams overseeing shuttle services for cross-border workers should set up SMS alerts for system outages and remind passengers that buffer times may balloon during unexpected downtimes. Companies shipping temperature-sensitive goods, such as pharmaceutical inputs, should factor contingency ice packs and consider rerouting via Dorohusk if delays exceed two hours.
The episode underscores the vulnerability of critical border infrastructure to cyber-hiccups at a time when Poland and Ukraine are racing to digitise customs procedures. Both governments plan to introduce a joint e-queue and trusted-trader programme later in 2026, which should reduce paper back-ups—but only once systems are tested for resilience.
Until then, risk-averse logistics managers should blend real-time monitoring with old-school paperwork to keep supply chains moving.
