Hours after DGCA’s fare-disclosure order, the Competition Commission of India (CCI) deepened its own investigation into IndiGo’s December service collapse by issuing questionnaires to both the airline and the aviation regulator. The anti-trust body wants granular information on flight cancellations, capacity deployment and post-disruption pricing to assess whether IndiGo abused its 63 % domestic market share.
The CCI move, confirmed late on 7 January, signals that India is willing to apply competition law—not just sector regulation—to protect consumers in aviation. Legal experts note that if prima facie evidence of market abuse emerges, IndiGo could face fines of up to 10 % of its turnover and behavioural remedies like mandatory interline agreements or slot releases at congested airports.
For mobility managers the case is a bell-wether: should CCI order remedial capacity measures, seat availability on Tier-I business routes could improve, easing relocation costs and project scheduling. Conversely, large fines could hit IndiGo’s cash flow and slow its fleet-expansion plans, potentially prolonging supply constraints.
![Competition watchdog widens IndiGo disruption probe, seeks data from DGCA]()
To navigate such uncertainty, corporate travel teams often pair their capacity planning with tight control over travel documentation. VisaHQ’s India portal (https://www.visahq.com/india/) offers an online dashboard where companies can track visa requirements in real time, automate application workflows for multiple employees and receive alerts when itinerary changes jeopardise validity dates. Using these tools alongside any CCI-mandated schedule adjustments can reduce last-minute trip cancellations and keep mobility budgets on target.
IndiGo says it is cooperating; DGCA has already cut the carrier’s winter schedule by 10 %, but insists the airline’s internal crew-rostering issues—not anti-competitive intent—triggered the chaos. CCI’s initial findings are expected by March and will feed into a broader policy debate on whether India needs a formal Airline Passengers’ Bill of Rights.
Law firms advising multinational employers recommend documenting all December travel disruptions and extra costs; such evidence could be admissible in any eventual class-action claim or compensation scheme that CCI mandates.
The CCI move, confirmed late on 7 January, signals that India is willing to apply competition law—not just sector regulation—to protect consumers in aviation. Legal experts note that if prima facie evidence of market abuse emerges, IndiGo could face fines of up to 10 % of its turnover and behavioural remedies like mandatory interline agreements or slot releases at congested airports.
For mobility managers the case is a bell-wether: should CCI order remedial capacity measures, seat availability on Tier-I business routes could improve, easing relocation costs and project scheduling. Conversely, large fines could hit IndiGo’s cash flow and slow its fleet-expansion plans, potentially prolonging supply constraints.
To navigate such uncertainty, corporate travel teams often pair their capacity planning with tight control over travel documentation. VisaHQ’s India portal (https://www.visahq.com/india/) offers an online dashboard where companies can track visa requirements in real time, automate application workflows for multiple employees and receive alerts when itinerary changes jeopardise validity dates. Using these tools alongside any CCI-mandated schedule adjustments can reduce last-minute trip cancellations and keep mobility budgets on target.
IndiGo says it is cooperating; DGCA has already cut the carrier’s winter schedule by 10 %, but insists the airline’s internal crew-rostering issues—not anti-competitive intent—triggered the chaos. CCI’s initial findings are expected by March and will feed into a broader policy debate on whether India needs a formal Airline Passengers’ Bill of Rights.
Law firms advising multinational employers recommend documenting all December travel disruptions and extra costs; such evidence could be admissible in any eventual class-action claim or compensation scheme that CCI mandates.
