Air Canada Vacations announced on February 24 that it is restoring flights between Canada and Puerto Vallarta, Mexico, after a week-long operational pause linked to civil-unrest advisories in Jalisco state. A modified schedule will operate through February 28 while crews reposition and security assessments continue.
To reassure travellers, the tour operator rolled out a goodwill policy allowing passengers booked through February 28 to change dates or destinations without penalty, or to accept a one-year future travel credit. The carrier has added extra capacity on returning sectors to expedite the repatriation of Canadians who voluntarily cut vacations short.
For global mobility teams the resumption is timely. Puerto Vallarta is a popular short-term remote-work hub for Canadian digital nomads and a frequent assignment location for mining and renewable-energy firms with projects in western Mexico. Employers should review risk assessments in light of recent unrest and ensure travellers register with Canada’s Registration of Canadians Abroad (ROCA) service.
![Air Canada Vacations Resumes Puerto Vallarta Service with Flexible Re-booking Policy]()
For travellers who may need to confirm entry requirements or secure travel documents on short notice, VisaHQ can simplify the process. The company’s Canada portal (https://www.visahq.com/canada/) offers current visa information for Mexico and hundreds of other destinations, and can manage online applications end-to-end for individuals and corporate travel managers.
Insurance providers note that standard out-of-country medical policies remain valid, but disruptions caused by civil disorder may fall under exclusion clauses. Companies should clarify coverage and remind employees to keep receipts if forced to extend hotel stays while waiting for available flights.
Looking ahead, Air Canada says it will continue to monitor the security environment in Jalisco and liaise with Global Affairs Canada. Any schedule adjustments beyond February 28 will be communicated at least 48 hours in advance to allow for re-routing of business travellers and assignees.
To reassure travellers, the tour operator rolled out a goodwill policy allowing passengers booked through February 28 to change dates or destinations without penalty, or to accept a one-year future travel credit. The carrier has added extra capacity on returning sectors to expedite the repatriation of Canadians who voluntarily cut vacations short.
For global mobility teams the resumption is timely. Puerto Vallarta is a popular short-term remote-work hub for Canadian digital nomads and a frequent assignment location for mining and renewable-energy firms with projects in western Mexico. Employers should review risk assessments in light of recent unrest and ensure travellers register with Canada’s Registration of Canadians Abroad (ROCA) service.
For travellers who may need to confirm entry requirements or secure travel documents on short notice, VisaHQ can simplify the process. The company’s Canada portal (https://www.visahq.com/canada/) offers current visa information for Mexico and hundreds of other destinations, and can manage online applications end-to-end for individuals and corporate travel managers.
Insurance providers note that standard out-of-country medical policies remain valid, but disruptions caused by civil disorder may fall under exclusion clauses. Companies should clarify coverage and remind employees to keep receipts if forced to extend hotel stays while waiting for available flights.
Looking ahead, Air Canada says it will continue to monitor the security environment in Jalisco and liaise with Global Affairs Canada. Any schedule adjustments beyond February 28 will be communicated at least 48 hours in advance to allow for re-routing of business travellers and assignees.
