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Jan 6, 2026

WestJet Issues Fee-Waiver Advisory for Ontario Airports Amid Winter Storm

WestJet Issues Fee-Waiver Advisory for Ontario Airports Amid Winter Storm
Following Environment Canada’s warning of heavy snow and freezing drizzle, WestJet activated its travel-flex policy for flights to and from Hamilton, Kitchener/Waterloo and Toronto on 5 January 2026. Passengers holding tickets for same-day travel can change dates or destinations once at no additional cost; fare differences apply only if travellers upgrade cabins or routes.

The waiver is noteworthy because it now covers UltraBasic fares, a category that normally carries strict no-change rules—a first since WestJet introduced the fare class in 2025. Corporate travel managers should update traveller-tracking systems so that employees flying on UltraBasic tickets are alerted to the waiver and can rebook proactively.

WestJet recommends that customers re-issue boarding passes after any change to ensure updated barcodes sync with airport self-service kiosks. The carrier also urges travellers to arrive at least three hours before departure, given longer security lines created by winter-weather staffing protocols.

WestJet Issues Fee-Waiver Advisory for Ontario Airports Amid Winter Storm


If winter reroutings turn a domestic journey into an international one—or if an employee suddenly needs an eTA or replacement passport—VisaHQ can expedite the necessary paperwork. The service’s Canada portal (https://www.visahq.com/canada/) lets corporate travel teams submit visa applications online, track real-time status updates, and receive alerts, helping trips stay compliant and on schedule despite weather disruptions.

In parallel, Pearson International has opened a dedicated curbside check-in for passengers who have already completed online re-booking, accelerating bag-drop procedures. Ground-transport apps report surge pricing around the airport; companies may wish to authorise higher expense thresholds for ride-hailing during the advisory period.

Because many corporate programmes default to lowest logical fare, some travellers may inadvertently select UltraBasic tickets in future searches. TMCs should therefore flag “change-penalty” fare categories during severe-weather months or negotiate broader change-fee waivers in corporate contracts.
VisaHQ's expert visas and immigration team helps individuals and companies navigate global travel, work, and residency requirements. We handle document preparation, application filings, government agencies coordination, every aspect necessary to ensure fast, compliant, and stress-free approvals.
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