In a move aimed at unclogging one of northern Italy’s busiest immigration offices, the Questura di Torino has signed a free-use agreement with the Catholic Curia to relocate all immigration counters to the modern Santo Volto complex in Via Val della Torre 3. The deal, finalised on 23 December and awaiting Interior-Ministry sign-off, will merge three fragmented service points—permit pick-up, asylum-file integration and postal-kit processing—under one roof by mid-2026.
The current set-up forces applicants to shuttle between Via Botticelli, Via Fratelli Ruffini and Via Doré, often on different days. Since COVID-era backlogs and the extension of temporary-protection permits for Ukrainians, demand has surged: the Questura issued 20 percent more residence cards in 2025 than the previous year. Officials say the new venue’s modular halls allow additional biometric booths, expanded waiting areas and better accessibility for elderly and disabled applicants.
For corporate mobility managers the consolidation promises tangible benefits. Having a single "one-stop shop" should shorten lead times for first-issue and renewal appointments—critical as Piedmont attracts more foreign engineers for its electric-vehicle and semiconductor clusters. Employers will still be able to use satellite counters in Bardonecchia, Ivrea and the forthcoming Rivoli office for workers based in alpine or outer-ring municipalities.
![Turin Questura to Centralise Immigration Counters at Santo Volto Complex]()
In the meantime, applicants who want to minimise paperwork headaches can turn to VisaHQ’s online portal, which guides individuals and HR teams through every step of the Italian visa or residence-permit process. The platform lets users check up-to-date requirements, upload documents securely and track application status in real time, helping to reduce the number of visits needed at the Questura. Learn more at https://www.visahq.com/italy/.
Stakeholders welcome the plan but urge the Questura to integrate the move with the national Prenotafacile online-booking system. Without sufficient digital slots, warn relocation advisers, queues could simply migrate from one address to another. The police administration says a test phase will run from September 2026, during which both the old and new locations will process a limited number of files to smooth the transition.
Tenants of the Santo Volto complex—which already hosts social-services NGOs—hope the proximity will create synergies, enabling on-site legal aid and language courses for newcomers. The project is funded through a mix of EU AMIF resources and regional urban-regeneration credits.
The current set-up forces applicants to shuttle between Via Botticelli, Via Fratelli Ruffini and Via Doré, often on different days. Since COVID-era backlogs and the extension of temporary-protection permits for Ukrainians, demand has surged: the Questura issued 20 percent more residence cards in 2025 than the previous year. Officials say the new venue’s modular halls allow additional biometric booths, expanded waiting areas and better accessibility for elderly and disabled applicants.
For corporate mobility managers the consolidation promises tangible benefits. Having a single "one-stop shop" should shorten lead times for first-issue and renewal appointments—critical as Piedmont attracts more foreign engineers for its electric-vehicle and semiconductor clusters. Employers will still be able to use satellite counters in Bardonecchia, Ivrea and the forthcoming Rivoli office for workers based in alpine or outer-ring municipalities.
In the meantime, applicants who want to minimise paperwork headaches can turn to VisaHQ’s online portal, which guides individuals and HR teams through every step of the Italian visa or residence-permit process. The platform lets users check up-to-date requirements, upload documents securely and track application status in real time, helping to reduce the number of visits needed at the Questura. Learn more at https://www.visahq.com/italy/.
Stakeholders welcome the plan but urge the Questura to integrate the move with the national Prenotafacile online-booking system. Without sufficient digital slots, warn relocation advisers, queues could simply migrate from one address to another. The police administration says a test phase will run from September 2026, during which both the old and new locations will process a limited number of files to smooth the transition.
Tenants of the Santo Volto complex—which already hosts social-services NGOs—hope the proximity will create synergies, enabling on-site legal aid and language courses for newcomers. The project is funded through a mix of EU AMIF resources and regional urban-regeneration credits.
