Reviews

Many enthusiastic people write us to share the benefits they experience when using our service.
We are truly grateful for the positive feedback we receive every day from our customers.
We invite you to share your experience with us and our customers.

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Very professional and great customer service. Thank you for completing my Saudi visa request so quickly, got here just in time for my departure for the holidays! (on Facebook)

Kyle Michael 12.24.2016

VisaHQ i want to thank you for your quick response .. i was hopeless to take this visa but you really really made me feel soooo happy and special .. i can't believe that you did it for me :)
Thanks is not enough! (on Facebook)

Fatma Dawood 12.22.2016

Awesome customer service! Provided excellent communication through the entire process and secured my visa quickly. I would highly recommend VisaHQ. Alberto Ruiz took really good care of me. (on Facebook)

Joe Stidham 12.19.2016

The professionals at VisaHQ in NYC were very helpful and prompt. (on Facebook)

Anthony Bonamici 12.08.2016

I got three complex visas done within the last month. The service is great and my contact Trevin handled everything perfectly. Just received my passport back today and spent the last five minutes doing my happy dance. (on Facebook)

Starr Smith 11.25.2016

I used the Visa HQ services in both the US and UK and could NOT be more pleased, especially with the UK services. They were diligent, helpful, FAST, personally picked up and delivered passports back to our office that were sensitive. I trusted Maria and her team with a former world leader's materials and they executed with such precision. I would never use another company. We will be using Maria for all of our visa's in the future. (on Facebook)

Megan Thompson 11.25.2016

I was extremely pleased with the services of the Washington DC office of Visahq. I initially applied for a China Visa on very short notice. It turned out that my Passport did not have the required number of pages. Since one can no longer simply obtain additional pages, I needed to obtain a completely new passport.VisaHQ was able to obtain this in ONE DAY, and then submit to the Chinese Embassy for the Visa, which was completed the next day. Extra costs as well for each (due to my late submission and passport problem), but well worth it for the personal attention, expedited handling and professionalism. Aaron McCrossan of the DC office was exceptional, and kept me informed at each stage. Very highly recommended. Thanks to all who assisted. (on Facebook)

Joe Harrison 11.14.2016

Great and fast service! Used it to get an e-visa for a business trip to India. Due to tight schedule, I submitted it on Friday morning and got the visa processed and granted the following Monday morning (the processing time indicated was "next business day, so perfect because my flight was on Monday afternoon!). I also had several questions before submitting my visa application, which I asked through their chat window, and these have all been answered relatively fast. (on Facebook)

Christine Cai 10.17.2016

Awesome company! This was my first time applying for a visa. They made the process easy for me. I received my visa within a week. I have a bucket list of places to visit, and I will be using you again. Thank you! (on Facebook)

Sonya Chapman 10.13.2016

I think this is my first time ever reviewing something on Facebook. But the service was that good.
I've utilized VisaHQ's services twice for trips to China--for my and my wife--over the last few months, and Trevin (of their San Francisco office) was amazingly helpful for both. In both cases, I had a pretty short timeline for getting visas, and Trevin was able to quickly answer any questions I had, provide accurate time estimates, and deliver on time in the end. In one case, I needed to pick up a visa the night before our flights, and after his courier delivery didn't work out (long story; completely my fault), he offered to stay after hours in the office so I could get to him in person.
All in all, great service, and I would definitely recommend. Thanks Trevin. (on Facebook)

Brian Norris 09.25.2016

From start to finish, the service I received from VisaHQ was nothing short of exceptional. I had the pleasure to work with Trevin in San Francisco who kept me informed every step of the way. I must admit I was a bit nervous sending off my passport, only 4 weeks away from my trip, but the professionalism of Trevin and the VisaHQ team kept me at ease. The turn-around time was exactly as promised - only a handful of business days. I will certainly be using VisaHQ for future services as they're required. Thanks again! (on Facebook)

Ken McCann 09.24.2016

I applied for Uzbekistan and Tajikistan visas recently. My visa application was processed in Washington headquarters and was personally assisted by Keith Lamphier, operations manager who did an excellent professional job in assisting my needs in order to achieve my visas. He deserves an A + for customer service, great manners and work ethics, I could not have ask for anyone better. I will recommend him to all my friends and families if they need help in obtaining their visas. (on Email)

Abbas Sarami 09.19.2016

I used VisaHQ for my Singapore and Malaysia Visa process. I was hardly having 15 days to get processed, since I had travel singapore within the duration. My Application was processed by Alex Finkel, was so prompt and took care of my urgency very well answering to my calls and mails. I helped expedite my shipping from 2 different places i.e. singapore (washington DC) malaysia (NY) even though i opted for 2 days ground transport.
Thanks again Alex and VisaHQ team!!! Cheeers (on Facebook)

Vasanth Kumar 09.16.2016

An amazingly easy site for idiots/newbies, like me. I had zero issues with the process and my agent Marina Kim was as helpful as could be. They inform of every step in the process, via email. St Petersburg, here i come :) (on Facebook)

Zac Tidwell 09.15.2016

Thanks VisaHQ for a wonderful services, you saved my trip guys! All the best!!
Excellent work!!!! (on Facebook)

Jose García-Taborda 09.15.2016

I recently worked with VisaHQ for the first time ever and the experience was absolutely exceptional on every level. My customer service representative was Pablo Delgado, and he was not only patient with me, but also very informative, helpful, kind, and communicative in every interaction. I had not been through a visa application prior to this opportunity, and Pablo with VisaHQ made it more than easy for me despite a few hiccups based upon my own ignorance of the process. 5 stars, and I recommend this company and their service hands down. Their service is well worth the reasonable price. (on Facebook)

Chase Cotten 09.14.2016

Great website with ability to file visa forms electronically and then have same reviewed by VisHQ staff for accuracy/completion prior to Consulate/Embassy submission. Continuous notification regarding status of visas. Excellent rapport and updates with Carlos Esteban Condat in VisaHQ NY office! (on Facebook)

Merwyn Bagan 08.17.2016

I have used Visa HQ twice for my travel visa needs for China, both times the service was exceptional! I had Mr. Mohammad Said as my Visa coordinator and runner. He was always prompt and courteous. He answered his email and even returned my phone calls directly. When there was an issue with my Hotel reservation type, due to visa changes, he was quick to alert me the very day my forms arrived. I was able to fix the problem with a different hotel booking and I succeeded in getting a 10 year multiple entry visa!!

That visa type is rare for China, so I was extremely pleased with the fast responses and quick turn around time.
A++ service, ask for Mohammad Said as your coordinator, and you will have excellent dedication. 10/10 will use again. (on Facebook)

Ashley L. White 08.10.2016

I've used VisaHQ twice now to obtain visas: one for Brazil and one for China. We don't live close to a city with foreign consulates, so we have relied on VisaHQ and have been very pleased with their service. Their website is easy to use and, when I needed it, their customer service representatives were very helpful on the phone. Their tracking service is so good, you always know where your particular application and passport and other important documents are in the process. (on Google)

Margo Knight 08.04.2016

Great service. It's a little unsettling sending your passport via mail but I used fedex overnight and required a signature. Visa HQ was great..they provided email updates for ever stage of the process and they were very quick to submit my application. Also they were more upfront about the fees than the other visa services I looked at. (on Yelp)

Alexander V. 08.04.2016

Just got 2 visa's for China. Great service and very fast turn around. All of our questions were answered quickly and efficiently. We were informed every step of the way. (on Google)

Stephen Sapp 08.04.2016

Well organized, efficient and professional, would highly recommend. (on Google)

Gerald Sykes 08.04.2016

I'm happy to share VisaHQ -- visas have always been a major pain point in my travel plans. VisaHQ helps out a lot with that, and I recommend it to a lot of fellow digital nomads/remote workers who like to travel and work at the same time.

Rachel Go, hubstaff.com 07.21.2016

I got my passport renewed in a few days and they kept me informed every step of the way. Excellent service. (on Facebook)

Timothy McLaughlin-munroe 07.20.2016

Just got a business visa for India and worked with the Houston office. VisaHQ staff were very responsive. My passport and visa were returned within 6 business days, half the time quoted by a competing service. Highly recommend. (on Google)

Andy Jacobs 07.18.2016

Very good service. I had a couple problems with my passport and the post office, but Mohammad Said kept in touch with me and worked with me in order to get the visa. Very polite and professional staff. (on Facebook)

Sam Bledsoe 06.22.2016

Thanks visa HQ . Russian visa sorted with business invitation .. nice speedy service this is the 3rd year I have used visa HQ .. and no problem . See you next year (on Facebook)

Dave Quinn 06.08.2016

Applied for Brazil visa and extremely satisfied with the service provided by Visa HQ. Thanks. (on Facebook)

Azam Saeed 06.07.2016

Thank you so much just received my neices passport took them exactly the days they said money was well spent thanks alot and to patricia kennedy for having so much patience with all my questions (on Facebook)

Vanessa Villa Estrella 06.02.2016

Everything met the announced schedule for the service. No delays! No additional fees! and really very helpful customer service!. That was my first time to use VisaHQ service but pretty sure that will not be the last!
Thumbs up!. (on Yelp)

Mostafa Z. 05.26.2016

Used VisaHQ when I needed to get a visa for Malawi on a tight turnaround time. Their online system is really easy to use. You start by telling them your citizenship, and then which country you're going to. It then tells you the visa requirements. You can then move forward in the visa application process, completing the forms online. You select your shipping preferences, depending on when you need your passport back. And you pay for everything (including visa fee, service fee, and shipping) online. You print the application forms, provide whatever else is needed (following a convenient check list provided), and ship everything to them. Then they take care of the rest! Once they have your passport, they e-mail you every step of the way to let you know the progress. Then when you visa has been issued and your passport is on its way back to you they provide FedEx tracking so you know exactly where it is.

Because Malawi's mission in NYC doesn't do consular services I ended up having to ship my application and passport to VisaHQ's office in DC so that they could get the visa taken care of with the consulate there.

Reliable service and would definitely recommend for when you're unsure about what the visa application requirements are for a particular country (especially because some of the consulates aren't the most reliable in answer phone calls/questions). A bit expensive. Plus, one of the things I didn't appreciate was that they placed a VisaHQ sticker on the back of my passport! I like my passport sans advertisements :) (on Yelp)

Trisa T. 05.25.2016

I love these guys! Have applied for Nigerian Visa twice now on two separate occasions and on each occasion it has been granted! These guys work so hard at what they do and I would recommend this business to anyone its 5 * service,very efficient and fantastic! Thankyou guys! Thankyou Qais! (on Facebook)

Sarah Catherine Sholagbade 05.23.2016

I applied for a Canadian visa and got it in less than 3 hrs. All was done through my cellphone in less than 20 min. Pretty amazing. I'm definitely happy with the service. Had to pay $65.oo but I guess it was well worth it. (on Facebook)

Manu Chao 05.18.2016

Great experience with this company: we obtained 3 separate visas to China in 10 working days (mailed on Monday and received back the following week on Friday.) The company emailed and texted us at each step: receipt of passports by them, drop off at consulate, visa acceptance, and shipping of passports back to us. When I accidentally paid for 2 visas for one passport, the company refunded the second payment right away without fuss. Last but not least, there was no additional shipping fee for the 2nd and 3rd passport however I did not ask for a group discount although they may have given it to me had I asked. Advice: if you are getting more than one visa (two or more people traveling together), make sure you create an account first which will avoid double billing of the fee. (on Google).

Viviane Thompson 05.15.2016

My daughter needed a visa for Mozambique. It was my first time applying for one and our agent, Mohammad Said kept in communication with us in a timely and thorough manner - he was quite patient with me!! We received the visa in a matter of days. (on Facebook)

Susan Dannecker-Arroyo 05.13.2016

VisaHQ was excellent. Carlos Esteban Condat was the officer handling my visa to the UK, he was extremely helpful and polite at all times which made my experience excellent. Thank you for all your help. (on Facebook)

Giuliana Manuel 05.10.2016

Very easy to follow instructions, They kept me up to date on new documents China requested and status of application. Very pleased highly recommend definitely will use again. (on Facebook)

Dusty Dennington 05.06.2016

good and prompt service. very smooth transaction.
worked with Mohammed and very efficient. good follow up. i went there personally to ensure that the docs are not misplaced, but i feel even if you courier them your docs, it should be perfect. (on Facebook)

Hussain Bootwala 05.05.2016

I have used VisaHQ several times in the past. The service is always top notch. But this time, time was a bit of an issue, and Carlos went way above and beyond to get my Chinese visa in a very short time. I highly recommend this service, as well as Carlos. Thank you Carlos! (on Facebook)

Tom Backer 04.28.2016

Had a visa booking done recently by them and what a wonderful experience it was, they are highly recommended by me. (on Facebook)

Adnan Tanveer 04.25.2016

We had a great expirence with VisaHQ. They were very helpful and very quick to return ouf Visas (on Facebook)

Ross Hammock 04.19.2016

VisaHQ has been more than helpful and is worth every penny and piece of mind BEFORE you do anything yourself. I leave it in their hands and I am worry-free when I do because of their experience. (on Facebook)

Claire Beaudrot Aloisio 04.19.2016

Great service, didn't have to contact anyone to follow and it was completed in a timely manner. Thank you! (on Facebook)

Amanda Bordeau 04.19.2016

Thank you Visa HQ, absolutely fantastic advice and support from Anistasia Zybinskaya to get my visa for trip to India , could not ask for better !! (on Facebook)

Vivienne Clare Hayes 03.30.2016

First time using this service in Chicago. Alberto was exceptional with sending emails and calling on my cell. There was a concern from the China Counsel due to my part time position as a church administrator. Had to scan,sign and send a statement that I will be a tourist only. It held up the processing. Alberto explained it all and it was mentioned that the China Counsel makes the final decision. When visas arrived, my husbands was for ten years, my visa was only for three months. Called visahq after hours so was talking to California. He was very worried that our two week trip time was covered, he recommended to call the Chicago office the next day for more information. Much to my surprise, Alberto called me while being off duty, he wanted to make sure our trip dates are covered also. He apologized for their decision to limit my time in China. Would definitely use this service again without hesitation. Efficient and very patient with customers..

Sharon and Bruce Brenn (on Facebook)

Sharon Brenn 03.30.2016

Exceptionally prompt service from the staff at Visa HQ. Thank you all especially Anastasia give her a bonus!!! (on Facebook)

Jason Baynes 03.24.2016

Small but VERY efficient office. Highly recommend it for any business traveler (on Google)

Gus Moreira 03.15.2016

I tried getting an e-visa to india for an emergency, but the payment server kept crashing. The Indian Visa helpline kept telling me it might be fixed in a day or two. I tried VisaHQ because they were top rated by USA today for Visa services. I filled out the application at 6:30 am PST and the Visa was in my inbox at 5:00am the next morning!! The fee for this miracle was $50 (plus the standard $60 visa charge). Will be using them every time I need a visa for anything. I also used their live online chat and calling centers, and everyone was so helpful. (on Google)

Rani Dhavan 03.10.2016

I started my application on a Monday, by Wednesday I had my visa. This was a remarkably efficient service - First Class. I will be using this service from now on - no need to visit anymore embassies in the future. Thank you. (on Facebook)

Jide Haffner 03.04.2016

I am very satisfied with the service provided by visahq. (on Facebook)

Rafeek Ahamed 02.28.2016

Everyone who has assisted me was superb! I would highly recommend VisaHQ for your visa processing. It took only a day after payment when I received my e-visa. How cool is that? Kudos to the whole team! (on Facebook)

Yani Rose 02.28.2016

Friendly agent and past processing. Processed 4 visa applications for only 1 working day. (on Facebook)

Ace Santiago Lopez-Atienza 02.27.2016

Great service. Easy application and they kept me updated with personal emails and answered all my questions promptly. Thanks so much! (on Facebook)

Natasha Shawe 02.25.2016

VisaHQ, and their Dubai team, provide, by far, the most efficient, courteous, and professional service I have had the pleasure to experience. The entire team is pro-active and their response time is un-equalled (I was still filling in my application when I received their first call, offering assistance in the procedure).
Thumbs up and kudos to the entire Team. (Facebook)

Bianca Steigberger 02.22.2016

This is the first time we have used VisaHQ. In the past, we applied for visas through other companies for Brazil, India, & China (the latter was through a visa service that didn't let us know that a 10-year visa for China was even an option). By far, this was the best visa service experience we've had. The application process itself was easier, though these applications are never fun, and there were no snags whatsoever (perhaps because I was VERY meticulous about following their directions to the letter). Because of a tight timeframe, we paid the big bucks to get the super-fast service, and that's exactly what we got. For mine, I mailed the application package to VisaHQ via USPS Priority Express on a Monday morning, and Thursday afternoon - yes, only 4 days later! - my passport with the China visa (this time good for 10 years) was delivered to my home. I was amazed, since the 1st time we went for China visas (through a different service), it took weeks! I rarely write reviews for companies, but when I read reviews ahead of time, there was such a wide range of responses (1-5 stars), I felt I should share my 5-star experience to help others decide which service to use. I can't speak for others, but we're VERY happy with our outcome, and we won't hesitate to use VisaHQ for our next visa needs. (on Facebook)

Barbara Belak 02.13.2016

I have to get Visas often for my Executive and both Trevin Barker (SFO) and Pablo Delgado (Chicago) made the process seamless for me. Had the Visa in record time. Will use again!!! (on Facebook)

Roxanne Gaines Barr 02.11.2016

I worked with VisaHQ to obtain a visa on short notice during the busy holiday season (a week before Christmas). After I had contacted them to set everything up, my passport was lost by FedEx. Trevin at VisaHQ was phenomenal to work with and advised me on how to obtain an emergency replacement passport. I worked closely with him and he went above and beyond and even had my passport picked up at the SF office by one of the staff. Trevin and his team were awesome to work with and can be counted on to get things done when you're in a bind. Thanks Trevin! (on Yelp)

Dave C. 02.11.2016

I have to admit i was very weary of this. There were a few hiccups in the beginning. I was promised a expert would call me twice and that call never came. Unfortunately I had no other options so I took a leap of faith. I was worried I would be scammed. Fortunately my passport came today, less than a week after I sent it. It was well worth the money. I am in the military and had no chance to go in person to expedite a passport. Thank God for this company. Now I am able to attend my grandfather's funneral in the Phillipines thanks to this company. Thank you so much. It means more to my family and I thank you guys know. Thank you. (on Facebook)

Marcus Ray 02.10.2016

I am writing to say thanks for the great service. Since I needed my visa on short notice, I was a bit worried about which company I should choose to process my paperwork. I obviously made the right decision with Visahq. I really appreciate the email confirmations that I received every step of the way. Thank you so much! (on Yelp)

Śrmāđ S. 02.05.2016

I am sitting in Bangkok today with absolute gratitude for VisaHQ and an almost unbelievable story to follow. To start, I have two passports and travel internationally for 50% of my job. Usually one passport is sitting with an embassy while I travel with the other one. This last weekend when I arrived at the airport, I was told that I cannot board since my alt. passport did not have six months of validity and it was a holiday weekend - I had to get my other passport back ASAP. On a holiday - MLK day - I call my account representative Trevin, on Monday morning at 9 am. I fill him in on the situation and we compose a plan for me to fly through SFO on Wednesday where he will have his right-hand man Anthony pick up the passport and run it to the airport.
Complicating this, on Wednesday my flight was delayed, leaving me 15 minutes to get from gate to gate. I called Trevin again and let him know what was happening and also the operations manager at SFO to see if the passport could be brought into the gate. After some negotiating it was agreed. Long story short we actually landed with only 7 minutes to sprint 30 gates - I was the last one to make it to the gate and the gate keeper was holding out my passport, knowing I was on my way. I grabbed it and the gate shut behind me as I boarded. I sat there in awe that all the plans were executed to get me there.

I used to try to deal with the embassies and some of them are almost impossible with websites that crash and are often labyrinths. Someone recommended VisaHQ to me and my international planning has become loads easier. They treat you with value and understand the ease of use needed by their customers; they provide invite letters; they are timely and usually have priority appointments; most important is that they are reliable to the point of never letting me down in 42 countries over the last three years! Thank you Trevin, Anthony and the whole leadership team that has made this business and culture - my life is seriously easier because of you! (on Yelp)

Jas S. 01.22.2016

VisaHQ communicated every step of the visa submission process to put my mind at ease throughout. The process was quick, seamless, and cheaper than nearly all the visa "help" businesses out there. I dealt with the Chicago office during my use of VisaHQ and I'll definitely use this company again the next time I need a visa. Thanks! (on Facebook)

Richard Vaughn 01.09.2016

Very happy with my service with VisaHQ to China. Alex Finkel handled my visa and was very prompt as well as thorough with his responses. He let me know I needed to reformat my letter of invitation as well as assuring me my visa would arrive on time and approved if i followed his instructions. It shipped out same day and I am getting my visa earlier than expected. Will use you guys again. Thanks a lot to Alex for being experienced and getting things done!!!!! (on Facebook)

Brandon Adkins 01.01.2016