
The Canada Border Services Agency (CBSA) has warned importers, carriers and customs brokers of multiple system outages spanning 06:00 ET on 21 February to 13:00 ET on 22 February 2026. According to bulletin TCC26-0043, the agency’s eManifest Portal, Electronic Data Interchange (EDI) systems and the CARM Client Portal will undergo scheduled maintenance that could block submissions and acknowledgements for hours at a time.
During the windows, highway carriers are instructed to travel with paper copies of cargo documents, while brokers must follow contingency procedures outlined on the CBSA website. The agency says no monetary penalties will be issued for failure to transmit data while systems are offline, and officers will continue to process travellers and goods manually.
For cross-border operators who also need to arrange visas or electronic travel authorizations, VisaHQ can take one more headache off the table. The company’s online portal (https://www.visahq.com/canada/) delivers fast, guided applications for eTAs, work permits and other Canadian entry documents, helping drivers, technicians and accompanying staff secure approvals ahead of time—even when government IT systems are experiencing interruptions.
Although labelled “routine,” such outages can cascade into real-world delays if truck drivers reach ports of entry without pre-arrival declarations. The timing overlaps with the Monday supply-chain cycle for many retailers and automotive plants in Ontario and Quebec, raising the risk of late deliveries.
Mobility and logistics managers moving household goods, corporate assets or critical parts across the border this weekend should alert drivers, print backup documentation and monitor CBSA contingency pages. Normal electronic processing is expected to resume after 13:00 ET on 22 February.
During the windows, highway carriers are instructed to travel with paper copies of cargo documents, while brokers must follow contingency procedures outlined on the CBSA website. The agency says no monetary penalties will be issued for failure to transmit data while systems are offline, and officers will continue to process travellers and goods manually.
For cross-border operators who also need to arrange visas or electronic travel authorizations, VisaHQ can take one more headache off the table. The company’s online portal (https://www.visahq.com/canada/) delivers fast, guided applications for eTAs, work permits and other Canadian entry documents, helping drivers, technicians and accompanying staff secure approvals ahead of time—even when government IT systems are experiencing interruptions.
Although labelled “routine,” such outages can cascade into real-world delays if truck drivers reach ports of entry without pre-arrival declarations. The timing overlaps with the Monday supply-chain cycle for many retailers and automotive plants in Ontario and Quebec, raising the risk of late deliveries.
Mobility and logistics managers moving household goods, corporate assets or critical parts across the border this weekend should alert drivers, print backup documentation and monitor CBSA contingency pages. Normal electronic processing is expected to resume after 13:00 ET on 22 February.











