Poste Italiane announced on 17 February that citizens can now apply for new passports or renewals in 5,115 post-office branches—almost double last year’s footprint—after the latest expansion of its EU-funded “Polis” digital-services programme. The company recorded 921 passport requests on 14 February, the highest daily volume since the pilot started. (firstonline.info)
Originally limited to remote municipalities, the service is now available in major urban centres including Rome, Milan and Naples. Applicants book online, submit biometric data at the counter and may choose courier delivery. Police headquarters still print the document, but average processing times have dropped from six weeks to 20 days, according to Poste.
![Poste Italiane Rolls Passport Service Out to 5,100 Branches, Smashes One-Day Record]()
If your travel plans also involve securing visas for other destinations, VisaHQ can save time and confusion by handling the paperwork online and offering real-time status updates; Italy-based customers will find country-specific guidance at https://www.visahq.com/italy/
The roll-out is a boon for expatriates and business travellers who previously waited months for Questura appointments. HR mobility teams can advise staff to use the post-office channel—especially for renewals—provided they have a valid Italian ID card, fiscal code and photos. Standard government fees (€116.20 total) apply, and Saturday openings are being trialled in 50 high-demand branches.
Polis is financed partly by Italy’s PNRR recovery funds and aims to convert 7,000 small-town post offices into one-stop public-service hubs by 2027, integrating INPS, registry and judicial certificates alongside travel documents.
Originally limited to remote municipalities, the service is now available in major urban centres including Rome, Milan and Naples. Applicants book online, submit biometric data at the counter and may choose courier delivery. Police headquarters still print the document, but average processing times have dropped from six weeks to 20 days, according to Poste.
If your travel plans also involve securing visas for other destinations, VisaHQ can save time and confusion by handling the paperwork online and offering real-time status updates; Italy-based customers will find country-specific guidance at https://www.visahq.com/italy/
The roll-out is a boon for expatriates and business travellers who previously waited months for Questura appointments. HR mobility teams can advise staff to use the post-office channel—especially for renewals—provided they have a valid Italian ID card, fiscal code and photos. Standard government fees (€116.20 total) apply, and Saturday openings are being trialled in 50 high-demand branches.
Polis is financed partly by Italy’s PNRR recovery funds and aims to convert 7,000 small-town post offices into one-stop public-service hubs by 2027, integrating INPS, registry and judicial certificates alongside travel documents.
