As Austria heads into a fourth war-time winter, coordination failures between federal and provincial authorities have left newly-arriving Ukrainians with nowhere to go. Since early January the government’s main reception centre in Traiskirchen has been over capacity and no replacement has been agreed. On 4 February, Ö1’s magazine “Moment” visited a parish hall in Vienna-Döbling that has been converted into a 50-bed emergency shelter.
Local volunteers, supported by Caritas and the Ukrainian-Greek Catholic community, collect food, hygiene items and donations to bridge the gap until formal accommodation is found. They also escort families to register for temporary-protection cards (which grant work rights and social benefits) and help children enrol in school. The ad-hoc arrangement has been running for three weeks and has already supported 186 people, mostly women with young children.
The parish initiative highlights a broader policy stalemate: the Interior Ministry insists that the provinces must expand capacity, while several Länder argue that funding rules leave them out of pocket. Business groups fear reputational damage if Austria is seen as unprepared, noting that corporate assignees from Kyiv and Lviv increasingly bypass Vienna for Warsaw or Prague where reception systems are smoother.
![Vienna parish opens emergency shelter as Ukraine refugees left without federal reception]()
Amid these challenges, VisaHQ can help both employers and displaced Ukrainians navigate Austria’s complex immigration paperwork. Through its online portal (https://www.visahq.com/austria/), the company streamlines applications for temporary-protection cards, business-visitor visas and related documents, offering appointment scheduling and real-time status tracking that reduce pressure on volunteer networks and keep corporate relocation timelines on course.
Legal advisers remind employers that the temporary-protection status granted under EU Directive 2001/55 entitles holders to immediate employment without a work-market test. HR teams should therefore streamline onboarding processes and ensure access to German-language courses. Mobility managers are urged to audit medical-insurance coverage because volunteers cannot guarantee continuity of care once the parish closes later this month.
The City of Vienna says negotiations on a new federal reception facility are “advanced”, but has not provided a timeline. In the meantime, companies are advised to liaise with NGOs for interim accommodation and to budget for hotel stays during the high-season ski holidays when private rentals are scarce.
Local volunteers, supported by Caritas and the Ukrainian-Greek Catholic community, collect food, hygiene items and donations to bridge the gap until formal accommodation is found. They also escort families to register for temporary-protection cards (which grant work rights and social benefits) and help children enrol in school. The ad-hoc arrangement has been running for three weeks and has already supported 186 people, mostly women with young children.
The parish initiative highlights a broader policy stalemate: the Interior Ministry insists that the provinces must expand capacity, while several Länder argue that funding rules leave them out of pocket. Business groups fear reputational damage if Austria is seen as unprepared, noting that corporate assignees from Kyiv and Lviv increasingly bypass Vienna for Warsaw or Prague where reception systems are smoother.
Amid these challenges, VisaHQ can help both employers and displaced Ukrainians navigate Austria’s complex immigration paperwork. Through its online portal (https://www.visahq.com/austria/), the company streamlines applications for temporary-protection cards, business-visitor visas and related documents, offering appointment scheduling and real-time status tracking that reduce pressure on volunteer networks and keep corporate relocation timelines on course.
Legal advisers remind employers that the temporary-protection status granted under EU Directive 2001/55 entitles holders to immediate employment without a work-market test. HR teams should therefore streamline onboarding processes and ensure access to German-language courses. Mobility managers are urged to audit medical-insurance coverage because volunteers cannot guarantee continuity of care once the parish closes later this month.
The City of Vienna says negotiations on a new federal reception facility are “advanced”, but has not provided a timeline. In the meantime, companies are advised to liaise with NGOs for interim accommodation and to budget for hotel stays during the high-season ski holidays when private rentals are scarce.
