Back
Feb 4, 2026

Uber unveils first-ever cross-border ride-hailing service linking Hong Kong and Macao

Uber unveils first-ever cross-border ride-hailing service linking Hong Kong and Macao
Uber Technologies has switched on a suite of new products that radically simplify ground transport between Hong Kong and Macao. From 3 February 2026, travellers can open the Uber app to pre-book a point-to-point limousine transfer in either direction, with the fare shown upfront and all bridge and tunnel tolls baked in. The company is also relaunching on-demand, in-app taxi hailing inside Macao, marking its formal return to the city nine years after suspending operations amid regulatory headwinds.(scmp.com)

The cross-border option requires 24-hours’ notice and can be booked as far as 90 days ahead—features aimed squarely at business travellers and high-value tourists who previously had to juggle ferry tickets, shuttle buses or several ride segments to cross the Pearl River estuary. Uber says it will recruit drivers aggressively, dangling bonuses for early adopters. Although the initial fleet size is undisclosed, local analysts expect demand to spike around the upcoming Lunar New Year peak.(agbrief.com)

Before locking in rides, travellers should confirm visa or entry permit requirements—especially those planning same-day business hops. VisaHQ can help here by providing an up-to-date checklist of Hong Kong and Macao entry rules, digital application tools and real-time status alerts, all in one place. Its dedicated Hong Kong portal (https://www.visahq.com/hong-kong/) lets users coordinate paperwork timelines with their Uber reservations, reducing last-minute surprises at the border.

Uber unveils first-ever cross-border ride-hailing service linking Hong Kong and Macao


For Hong Kong-based multinationals, the move offers a regulated, receipt-friendly alternative to informal hire cars, strengthening duty-of-care compliance. It also dovetails with Beijing’s Greater Bay Area blueprint, which calls for seamless logistics and people flows between Hong Kong, Macao and nine Guangdong cities. Transport consultants note that cross-border tickets on the Hong Kong–Zhuhai–Macao Bridge shuttle have rebounded to 80 percent of pre-pandemic levels, creating a ready market for premium, door-to-door products.(scmp.com)

Regulation remains the wild card. While Hong Kong has yet to license ride-hailing platforms formally, Uber operates under a legal grey zone using hire-car permits; Macao, by contrast, has introduced a taxi-platform framework that allows digital brokers to partner with licensed taxi companies. Uber’s executives said they have “transparent dialogues” with both jurisdictions and will adapt service models as local rules evolve.(chinadailyhk.com)

In the near term, corporates should update travel policies to add Uber’s “Hong Kong–Macao” product code and remind employees of the 24-hour booking lead time. Travel managers may also want to benchmark pricing against SkyLimo vans and traditional black-car providers, which could respond with promotions of their own.
VisaHQ's expert visas and immigration team helps individuals and companies navigate global travel, work, and residency requirements. We handle document preparation, application filings, government agencies coordination, every aspect necessary to ensure fast, compliant, and stress-free approvals.
×