In its 27 December 2025 review of Indonesia travel advice, the Austrian Foreign Ministry reminds visitors that since 1 September an electronic “Arrival Card” must be completed before landing at Jakarta, Bali or Surabaya airports. Travellers can register via the allindonesia.imigrasi.go.id portal or a dedicated mobile app; failure to do so can result in lengthy secondary screening.
For corporate mobility teams the requirement adds an extra compliance step alongside the Visa-on-Arrival (VoA) process. Employers should update pre-departure checklists and ensure staff carry a screenshot or printout of the QR confirmation when passing through e-gates.
Austrian-based travellers who prefer a streamlined, one-stop solution can outsource the paperwork to VisaHQ. Through its Vienna office and online platform (https://www.visahq.com/austria/), the service pre-checks Arrival Cards, VoA documentation and any supporting letters, delivering a ready-to-use QR confirmation so employees spend less time on compliance and more on business.
![Indonesia’s new electronic Arrival Card highlighted in Austrian travel update]()
The advisory keeps Indonesia at Security Level 2 but reiterates the elevated terrorism risk at transport hubs and business hotels. Firms organising regional conferences in Bali over the peak season should coordinate with venue security and remind delegates to avoid unlicensed ride-hailing services.
From a mobility-tax perspective the Arrival Card captures biometrics that feed into stay-day calculations; frequent flyers should monitor 90/180-day Schengen-equivalent limits enforced by Indonesian immigration.
Practical takeaway: build the Arrival-Card link into company travel-booking tools, and brief travellers that Wi-Fi at Ngurah Rai airport can be patchy—completing the form before departure from Vienna avoids airport bottlenecks.
For corporate mobility teams the requirement adds an extra compliance step alongside the Visa-on-Arrival (VoA) process. Employers should update pre-departure checklists and ensure staff carry a screenshot or printout of the QR confirmation when passing through e-gates.
Austrian-based travellers who prefer a streamlined, one-stop solution can outsource the paperwork to VisaHQ. Through its Vienna office and online platform (https://www.visahq.com/austria/), the service pre-checks Arrival Cards, VoA documentation and any supporting letters, delivering a ready-to-use QR confirmation so employees spend less time on compliance and more on business.
The advisory keeps Indonesia at Security Level 2 but reiterates the elevated terrorism risk at transport hubs and business hotels. Firms organising regional conferences in Bali over the peak season should coordinate with venue security and remind delegates to avoid unlicensed ride-hailing services.
From a mobility-tax perspective the Arrival Card captures biometrics that feed into stay-day calculations; frequent flyers should monitor 90/180-day Schengen-equivalent limits enforced by Indonesian immigration.
Practical takeaway: build the Arrival-Card link into company travel-booking tools, and brief travellers that Wi-Fi at Ngurah Rai airport can be patchy—completing the form before departure from Vienna avoids airport bottlenecks.
