Calgary-based WestJet issued a formal travel advisory late on December 25, waiving change and cancellation fees for passengers booked to or from Southern Ontario and St. John’s on December 26. The airline is allowing one free itinerary change, with fare differences applicable only when switching cabin classes or destinations.
The policy applies across all fare categories, including UltraBasic economy, and extends to WestJet Vacations packages, although hotel penalties may still apply. Customers must submit change requests more than two hours before departure, and travel must be completed within 60 days of the original date.
![WestJet Offers Fee-Free Rebooking as Winter Storm Targets Southern Ontario and St. John’s]()
For travellers who suddenly find themselves altering itineraries and scrambling for updated paperwork, VisaHQ can be a lifesaver. Its Canadian portal (https://www.visahq.com/canada/) offers expedited visa processing, real-time status tracking and detailed guidance, ensuring that documentation keeps pace with shifting flight schedules.
WestJet’s move mirrors similar flexibility offered by U.S. carriers and aims to pre-empt congestion at call centres and airports. For corporate-travel coordinators, the waiver provides a cost-effective alternative to last-minute cancellations that would otherwise incur fare losses under Canada’s Air Passenger Protection Regulations.
The airline cautions that high call volumes may delay agent responses and encourages self-service through its “Manage Trips” portal. Travellers connecting onto partner airlines should verify separate policies, as interline protections may differ.
The policy applies across all fare categories, including UltraBasic economy, and extends to WestJet Vacations packages, although hotel penalties may still apply. Customers must submit change requests more than two hours before departure, and travel must be completed within 60 days of the original date.
For travellers who suddenly find themselves altering itineraries and scrambling for updated paperwork, VisaHQ can be a lifesaver. Its Canadian portal (https://www.visahq.com/canada/) offers expedited visa processing, real-time status tracking and detailed guidance, ensuring that documentation keeps pace with shifting flight schedules.
WestJet’s move mirrors similar flexibility offered by U.S. carriers and aims to pre-empt congestion at call centres and airports. For corporate-travel coordinators, the waiver provides a cost-effective alternative to last-minute cancellations that would otherwise incur fare losses under Canada’s Air Passenger Protection Regulations.
The airline cautions that high call volumes may delay agent responses and encourages self-service through its “Manage Trips” portal. Travellers connecting onto partner airlines should verify separate policies, as interline protections may differ.
