Air India flight AI191 from Mumbai to Newark performed a precautionary air-return on the morning of 22 October after the cockpit flagged a suspected technical issue. The Boeing 777 landed safely at Chhatrapati Shivaji Maharaj International Airport, but Air India cancelled the onward AI191/AI144 rotations, affecting roughly 600 passengers on both legs. The carrier provided hotel accommodation, meal vouchers and re-bookings on partner airlines, according to a spokesperson quoted by NDTV.
For corporate mobility managers, the disruption underscores the fragility of India–US non-stop capacity, already strained by high load factors and maintenance-related groundings across several Indian carriers. Travel-management companies (TMCs) reported urgent rerouting via Dubai, Doha and London, adding up to 12 hours to door-to-door journey times for executives heading to U.S. East-Coast meetings.
The Directorate General of Civil Aviation (DGCA) has launched a technical inquiry. If systemic faults are found, Air India may need to accelerate its US$400 million cabin-and-systems retrofit program announced earlier this year. Frequent-flyer forums praised the crew’s swift decision yet criticised the airline’s limited spare-capacity planning on ultra-long-haul routes.
Businesses with time-sensitive travel—especially for Thanksgiving-season project kick-offs—are advised to build contingency buffers and consider West-Coast routings via San Francisco or Seattle, where alternative daily frequencies from India exist.
For corporate mobility managers, the disruption underscores the fragility of India–US non-stop capacity, already strained by high load factors and maintenance-related groundings across several Indian carriers. Travel-management companies (TMCs) reported urgent rerouting via Dubai, Doha and London, adding up to 12 hours to door-to-door journey times for executives heading to U.S. East-Coast meetings.
The Directorate General of Civil Aviation (DGCA) has launched a technical inquiry. If systemic faults are found, Air India may need to accelerate its US$400 million cabin-and-systems retrofit program announced earlier this year. Frequent-flyer forums praised the crew’s swift decision yet criticised the airline’s limited spare-capacity planning on ultra-long-haul routes.
Businesses with time-sensitive travel—especially for Thanksgiving-season project kick-offs—are advised to build contingency buffers and consider West-Coast routings via San Francisco or Seattle, where alternative daily frequencies from India exist.
