In a bid to relieve Italy’s overburdened police-station passport offices, Poste Italiane on 7 November 2025 announced that 155 additional post-office branches in Piedmont are now authorised to accept passport applications and deliver biometric booklets. The expansion—74 branches in the Province of Vercelli and 81 in Novara—brings the total number of ‘Passaporto-Polis’ kiosks nationwide to 560.
The programme, launched in January 2024 and backed by €1.2 billion of Italy’s Recovery and Resilience Plan funds, allows citizens (and many foreign residents with long-term EU permits) to submit fingerprints and digital photos locally instead of at police headquarters. Turnaround time averages eight business days, compared with 18 days for in-person appointments at questure.
![Poste Italiane Extends Passport Issuance to 155 New Branches in Piedmont]()
For multinational employers, the move eases pinch-points that have delayed outbound business travel for Italian staff awaiting passport renewals. Deloitte Italy estimates that passport bottlenecks caused an average of 2.7 missed overseas client trips per 100 employees in the first half of 2025. Mobility managers can now direct assignees residing in Piedmont to the nearest enabled post office and book slots via the PosteID app.
Critics note that the service remains unavailable to non-EU nationals who are not long-term residents, meaning many expatriate families must still travel to provincial police offices. Poste Italiane says it is negotiating with the Interior Ministry to pilot a ‘temporary-resident passport renewal’ lane by late 2026.
The expansion underscores how public-private partnerships can modernise travel-document logistics and, by extension, support Italy’s global-mobility ecosystem.
The programme, launched in January 2024 and backed by €1.2 billion of Italy’s Recovery and Resilience Plan funds, allows citizens (and many foreign residents with long-term EU permits) to submit fingerprints and digital photos locally instead of at police headquarters. Turnaround time averages eight business days, compared with 18 days for in-person appointments at questure.
For multinational employers, the move eases pinch-points that have delayed outbound business travel for Italian staff awaiting passport renewals. Deloitte Italy estimates that passport bottlenecks caused an average of 2.7 missed overseas client trips per 100 employees in the first half of 2025. Mobility managers can now direct assignees residing in Piedmont to the nearest enabled post office and book slots via the PosteID app.
Critics note that the service remains unavailable to non-EU nationals who are not long-term residents, meaning many expatriate families must still travel to provincial police offices. Poste Italiane says it is negotiating with the Interior Ministry to pilot a ‘temporary-resident passport renewal’ lane by late 2026.
The expansion underscores how public-private partnerships can modernise travel-document logistics and, by extension, support Italy’s global-mobility ecosystem.
