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11月 1, 2025

Lufthansa Group Cuts 4,000 Back-Office Jobs; Austrian Airlines Operations Unaffected—for Now

Lufthansa Group Cuts 4,000 Back-Office Jobs; Austrian Airlines Operations Unaffected—for Now
The Lufthansa Group announced late on 31 October that it will eliminate 4,000 administrative positions worldwide by 2030 as part of a digital-transformation drive designed to boost profit margins from 8 to 10 percent. While the majority of cuts will fall at the Frankfurt headquarters, the restructuring also covers subsidiaries Austrian Airlines, Swiss and Brussels Airlines.

Austrian Airlines (OS) told Austrian media that no immediate redundancies are planned in Vienna, but back-office functions such as accounting, HR and procurement will increasingly be centralised in Germany. Union representatives at the Austrian flag-carrier warned that “shadow cuts” could still materialise through attrition and outsourcing over the next two years, potentially affecting support teams that handle group bookings and corporate contracts.

For corporate travel buyers the short-term message is ‘business as usual’: flight schedules, including the recently expanded Vienna–Los Angeles route and key European shuttles to Frankfurt and Brussels, remain intact. However, travel managers should watch for possible service-level changes—such as longer response times from sales support and altered ticket-reissue procedures—once shared-service centres go live.

The job cuts highlight a wider cost-pressure trend in European aviation just as companies plan 2026 travel budgets. With Austrian Airlines still flying older Boeing 767s longer than originally planned and negotiating a new collective agreement with pilots, any labour unrest triggered by the group announcement could ripple into flight-disruption risks next summer. Mobility teams are advised to keep contingency carriers on preferred-supplier lists and monitor fare volatility on intra-Europe routes served primarily by the Lufthansa Group.
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