On 6 November 2025 Qantas updated its Commercial Policies Library, releasing Authority Code 412248 to cover customers affected by revised minimum connection times from Lord Howe Island and by related flight-number changes. The policy applies to tickets issued on or before 6 November for travel on or after 1 December 2025 and allows rebooking, credit or full refund without fee.
Lord Howe’s short runway and weather-dependent schedules make tight connections risky; Qantas has therefore extended minimum connecting time in downstream itineraries. Mobility coordinators relocating staff or contractors to projects in NSW’s remote Pacific outpost—such as marine-research assignments—should review bookings to ensure compliance.
![Qantas Issues Commercial Policy for Lord Howe Island Connections, Effective 6 November]()
The policy also re-numbers affected services to improve operational tracking across QantasLink’s Bombardier Dash-8 fleet. While the change chiefly targets leisure passengers, corporate programmes with environmental, academic or tourism interests on the island may face itinerary shifts.
Travel agencies have been instructed to action voluntary changes by 31 December 2025 to avoid ADM penalties. Companies using self-booking tools should load the new rules into fare-audit engines to prevent auto-rejections of ticket changes.
Although limited in scope, the update underscores the need for mobility managers to monitor Qantas’ rolling commercial-policy releases, which now cover weather, schedule and geopolitical disruptions worldwide.
Lord Howe’s short runway and weather-dependent schedules make tight connections risky; Qantas has therefore extended minimum connecting time in downstream itineraries. Mobility coordinators relocating staff or contractors to projects in NSW’s remote Pacific outpost—such as marine-research assignments—should review bookings to ensure compliance.
The policy also re-numbers affected services to improve operational tracking across QantasLink’s Bombardier Dash-8 fleet. While the change chiefly targets leisure passengers, corporate programmes with environmental, academic or tourism interests on the island may face itinerary shifts.
Travel agencies have been instructed to action voluntary changes by 31 December 2025 to avoid ADM penalties. Companies using self-booking tools should load the new rules into fare-audit engines to prevent auto-rejections of ticket changes.
Although limited in scope, the update underscores the need for mobility managers to monitor Qantas’ rolling commercial-policy releases, which now cover weather, schedule and geopolitical disruptions worldwide.
