Jet2.com has issued an operational bulletin confirming that staff responsible for Passengers with Reduced Mobility (PRM) services at Palma de Mallorca Airport (PMI) will stage phased industrial action beginning Monday, 25 May, with a full 24-hour walk-out planned for Saturday. The update, published at 15:00 GMT on 23 May, urges travellers requiring wheelchair or escort services to arrive early and brace for delays at check-in and boarding. The dispute involves Acciona Airport Services subcontractors who allege chronic understaffing and unpaid overtime since Easter. While minimum-service rules in Spain oblige a skeleton team to remain on duty, unions say only 50 percent of normal capacity will be covered. Airlines operating to PMI must therefore either re-assign crew to assist or face turnaround extensions that could cascade across European schedules. Business-traveller impact extends beyond PRM passengers: ground-handling bottlenecks often block gates, forcing arriving aircraft to hold longer or resort to remote stands, where bus transfers lengthen total connection times. Aviation analysts note that Palma processed more than 39 million passengers in 2025, making resilience during the pre-summer ramp-up particularly critical for Spain’s tourism-led economy. For mobility managers coordinating group incentives or conferences in the Balearics, contingency steps include pre-booking private assistance providers, confirming that hotels can accept late-night check-ins and advising delegates to travel with carry-on only where possible.
![Strike by PRM Assistance Staff Set to Disrupt Palma de Mallorca Airport from 25 May]()
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Jet2 and other carriers state that schedule changes triggered by the strike will qualify for rebooking but not automatic compensation under EU261, as the action is outside airline control. Local authorities are mediating but, with wage talks stalled, observers expect intermittent action to continue into June unless the airport authority Aena intervenes with an emergency staffing plan.
If sudden flight changes mean your travellers need to adjust visa dates or secure documentation at short notice, VisaHQ can take that administrative weight off your shoulders. Through its dedicated Spain page (https://www.visahq.com/spain/), the platform guides users step-by-step through Schengen visa applications, offers live tracking of processing times and even arranges courier pick-ups—helpful safeguards when airport disruptions already threaten to upend carefully laid itineraries.
Jet2 and other carriers state that schedule changes triggered by the strike will qualify for rebooking but not automatic compensation under EU261, as the action is outside airline control. Local authorities are mediating but, with wage talks stalled, observers expect intermittent action to continue into June unless the airport authority Aena intervenes with an emergency staffing plan.
